7 Ways to Fix Laptop Not Receiving Headphones Error Effectively

Laptop is not only a work tool but also an effective means of entertainment chosen by many people. With laptops, we can watch movies, listen to music or participate in online calls easily. However, the fact that the laptop does not accept the headset  makes many people uncomfortable due to the loss of privacy. Let's find out the cause and how to quickly fix the laptop not connecting to the headset.

1. Laptop does not recognize headphones due to any reason?

Why can't the laptop connect to the headset?

In fact, the situation that the laptop cannot connect to the headset can be due to many reasons. However, usually, the cases where the laptop does not accept the headset mainly comes from a number of reasons such as:

- The laptop cannot connect to the headset because the headset is damaged. This is considered one of the most common causes today. In general, the treatment in this case is relatively simple, just change the headset

- The faulty connection port between the laptop and the headset is also the basic reason why you cannot use the headset with the computer.

- The laptop cannot connect to the headset due to a faulty audio driver. In fact, the driver has a particularly important role, helping to support the use of peripheral devices. So, a faulty audio driver will definitely make it difficult to use the headset.

- Due to user error when accidentally turning off the audio on the device.

The error of not receiving the headset can be due to many reasons

2. Some solutions to fix the situation that the laptop does not recognize the headset

Finding out the reason why the computer does not recognize the headset will help you find the most appropriate and effective solution. According to sharing from experts, the error that the laptop cannot connect to the headset can be handled with some simple solutions such as:

2.1. Check the hardware of the device

If you plug your headphones into your laptop but get a message saying “headphones not detected”, don't forget to check the hardware of each device. Specifically:

First, try to plug the headset into another connection port on the computer. Because in fact, there are many cases where the headset cannot receive audio signals from the computer because the USB port used to connect is broken. Therefore, you can try connecting to another port right on the laptop to check.

If it still doesn't work after trying to plug in all ports, try connecting the headset to another device, such as a phone. In this case, but still can't receive sound, it is definitely caused by a damaged headset, need to replace another headset.

Don't forget to check the hardware of the devices

2.2. Check Volume Mixer

Step 1 :  Right- click  the speaker icon on the Taskbar  >  Select  Open Volume Mixer .

Step 2 : Check whether the speakers and running programs are in a muted state. If so, turn on the sound by tapping the speaker icon.

2.3. Check Device Usage

Step 1 :  Right- click  the speaker icon on the Taskbar  >  Select  Sound .

Step 2 : In the Sound dialog box, select  Playback  >  Right- click  on the headset device name > Select  Properties .

Step 3 : In the  Device usage section  below > Select  Use this device (enable)  > Click  OK .

2.4. Use built-in audio troubleshooting

Step 1 : In the Windows window, type  troubleshoot  > Click to open  Troubleshoot Settings .

Step 2 : Select  Additional troubleshooters .

Step 3 : Select  Playing audio  > Click  Run the troubleshooter .

Step 4 : Click  Headphones  > Select  Next .

Step 5 : Select  No, Do not open Audio Enhancements .

Step 6 : Select  Play test sounds .

2.5. Reinstall the audio driver

Step 1 : Press  Windows + R key combination  > Enter  devmgmt.msc  > Click  OK .

Step 2 : In the Device Manager dialog box,  double-click  or  click the arrow  next to  Sound, video and game controllers .

Step 3 : Right click on  Realtek Audio  > Select  Uninstall device .

Step 4 :  Right-click Sound, video and game controllers  > Select  Scan for hardware changes .

After this step, the computer will automatically scan and reinstall the missing audio driver.

2.6. Set default output device for headphones

In case the headset is not set as the default audio device on the laptop, you cannot use it. Especially when your computer uses Windows 10 operating system. To make headphones the default output device, users do the following:

Step 1: Type “ Control Panel ” into the search box in Windows 10 to open the laptop’s settings window.

Step 2: Here, click " Hardware and Sound " and continue to select " Sound ".

Step 3: At the " Playback " tab, the user drags the mouse to the device panel, displays the disabled devices by right-clicking and then selects the " Show Disabled Devices " command.

Step 4: In case the headset is displayed on the screen but is in Disabled state , click to switch to Enable mode , this time the device will be activated again.

Step 5: After activating the headset successfully, click on Set as Default and then select Apply to finish.

2.7. Apply audio troubleshooting

Currently, Windows 10 has launched the Playing Audio troubleshooting feature, integrated right on the system, allowing users to easily and quickly fix the laptop not recognizing the headset. To use this feature, users follow these steps:

Step 1: Click on the Windows icon on the laptop's keyboard and then enter " Troubleshoot ". Then click on the “ Troubleshoot Settings ” section.

Step 2: After opening the success dialog, find and select the Playing Audio icon and then click “ Run the troubleshooter ”. At this point, the Windows system will automatically search for the device's audio error.

Step 3: After the system has finished checking, select Headphones and click on the Next command to continue the next steps.

Step 4: Select the command “ No, Do not open Audio Enhancements ” and continue to click on the “ Play test sounds ” section to check the sound from the headset. In case you can't hear it, click " I didn't hear anything " to let Window continue processing for you.

Use Windows features to fix audio errors

Connecting to a headset is one of the important features of a laptop to support users in the process of working and playing with the device. So we hope today's article will help you understand more about how to fix the error of laptop not recognizing headphones effectively. Follow other WebTech360 articles for more useful knowledge.