Windows 10 operating system brings users more advanced features than previous operating systems. However, some computers after installing Windows 10 encounter some problems, such as the problem of the computer losing sound . Many people have adjusted the audio device connection wire to the computer, but the situation has not improved.
If you have checked the hardware devices such as speakers, connecting cables and made sure they are not problematic, then the sound loss error may be software related.
In the article below, we will guide you through some ways to fix the sound loss error on Windows 10.
Table of Contents
There can be many different causes for this problem, ranging from hardware to software. But the main reason is software related issues.
Windows provides an Audio Troubleshooter to fix sound issues. So, users can fix the crackling sound through this built-in tool.
This could be due to a hardware problem. Try testing the audio device on another computer. If the error occurs on that computer, replace the device that is causing the problem.
First, you need to check if there is any problem with the volume of the system and the applications on Windows 10. This check will help you immediately detect where the problem is (if any) to save time searching. Here's how to do it:
Step 1 : Right-click on the speaker icon on the taskbar then select Open Volume Mixer .
Step 2 : When the Volume Mixer window appears, pay attention to see if the system or any application has a problem (marked with a red X ) with sound. If there is no problem, we will move on to find the problem in another area.
Sometimes we accidentally mute the browser sound without realizing it. This makes us fumble around looking everywhere without knowing where the error is that makes the browser not make a sound while everything is normal.
On browsers like Microsoft Edge, Google Chrome and Coc Coc, you have the option to mute each browser tab. Just right-click on the browser tab you want to mute and select Mute site (or Mute tab).
So, if you see a website that won't play sound, try right-clicking on the tab of that website to see if there's an Unmute site (Unmute tab) option. If there is, click on it to turn on sound for the website.
No sound on your computer? First, you need to check your speakers and headphones connections and see if the audio cable is loose or connected to the jack incorrectly. This is a pretty basic and first step to troubleshoot sound problems in Windows 10.
Before proceeding to re-check the system settings on the device, users should re-check the physical connections, to confirm whether the sound loss error on Windows comes from a hardware or software error. For those who use external speakers, this step should be performed first. Check if the connection wire is correct with the connection position between the speaker and the computer. Check the correct Audio and Microphone heads to receive sound.
Now check your volume level from the sound icon and don’t forget to check the volume level of your external speakers. Sometimes external speakers can be the reason why you are facing sound issues on Windows 10.
If plugging the cable back in still doesn't work, we'll check the system settings on Windows 10 again.
Windows operating system always has a default feature to detect and solve network and sound problems. At the sound icon on the Taskbar , we right-click and select Troubleshoot sound problems to use the troubleshooter to automatically scan the sound on the computer.
Wait a few minutes for the audio troubleshooter to detect and automatically fix the error. If the auto-repair process fails, you can also rely on the cause of the audio error to find a way to fix it.
Accidentally changing some audio formats on your computer can also cause the speaker to not produce sound.
Step 1:
First, also at the sound icon on the computer, right-click and select Playback devices .
Step 2:
Next in the Sound interface , we click on the speaker icon and select Properties .
Step 3:
In the Speakers Properties interface , click on the Advanced tab . Under the Default Format section , we select the frequency 24 bit, 44100 Hz or 24 bit, 192,000 Hz . If not, select 16 bit, 44100 Hz . Then click OK to save.
Using USB or HDMI could be the reason why sound is not playing on Windows 10, as you need to set external devices as default. Sound enhancements can sometimes interfere with hardware drivers, so it is important to disable them until a new driver update is available for your PC.
To fix sound issues in Windows 10 by setting the default device option, simply open Start and type Sound. Now, open the appropriate result and click on the Playback tab. Here, find the appropriate audio device and select Set Default.
Audio Enhancements is a feature available on Windows 10 that improves the sound quality with external speakers. However, this feature sometimes causes audio loss.
Step 1:
Also at the sound icon on the screen, right-click and select Playback devices . Then at the interface of the sound device in use, select Properties as in steps 1 and 2 in method 3 above.
Step 2:
Switch to the new interface, click on the Enhancements tab and uncheck Disable all enhancements to not use the sound enhancement feature on Windows 10.
Usually, the loss of sound on the computer is caused by driver errors. The drivers may be too old and incompatible with the current operating system, causing the computer to lose sound.
Step 1:
We press the Windows + R combination to open the Run dialog box on the computer. Then enter the keyword devmgmt.msc , press OK to access.
Step 2:
In the new Device Manager interface , double-click Sound, video and game controllers .
Step 3:
Here we will have 2 ways to update audio drivers, including automatically searching and downloading drivers from the homepage.
First: Download Windows 10 audio drivers automatically
When you double click on Sound, video and game controllers, the sound driver will appear . We right click on it and select Update Driver Software .
Step 2:
Then, click Search automatically for updated driver software so that Windows will automatically search and update the new driver.
2nd: Download Windows audio driver yourself
Step 1:
If the automatic driver download feature does not work, you can find the driver yourself. We proceed to follow step 1 in the above method. But click Browse my computer for driver software .
Step 2:
Continue to click Let me pick from a list of device drivers on my computer , then click Next .
Step 3:
Finally select High Definition Audio Device and click Next to update the new driver.
If you are afraid of digging into system settings to install and update drivers, you can try Driver Booster to update drivers for your computer.
Step 1:
Press Windows + R to open the Run dialog box , then type services.msc and press OK .
Step 2:
Next, right-click on Windows Audio and select Stop to stop Audio Services. Then click Start to restart the service.
Driver Booster update software has a small tool called Fix No Sound, which helps you fix the error of your computer losing sound. You download Driver Booster and install it on your computer. Then, click on the tool icon on the left > select Fix No Sound .
In the small window that appears, select Fix, wait a moment for the tool to check and fix the sound loss error on the computer.
If the Windows version you are using has problems, you can upgrade to the latest version to fix the sound loss error.
Step 1:
At the Settings interface on Windows 10, we click on the Update & Security button .
Step 2:
Next, select Windows Update in the left menu bar and select Check for updates on the right to let Windows check and upgrade the version if available.
Here are some ways to help Windows 10 users fix the problem of no sound on their computers. If you use an external speaker connection, you should first check the connecting wires, then proceed to adjust the settings we mentioned above.
Some sound drivers seem to have problems with the " Exclusive Mode " option, which allows an application to take exclusive control of your sound card. This is usually not a big deal. It's the bad sound driver that's causing the problem on your system.
You will find this setting on the same window as the “ Default Format ” option. Turn off the “ Allow applications to take exclusive control of this device ” option under “ Exclusive Mode ”. Click “ OK ” and see if this fixes your problem.
You can re-enable it if disabling this option does not solve the problem.
This problem can also be caused by DPC latency. DPC stands for “ Deferred Procedure Call ”. This is the part of Windows that handles hardware drivers. If a driver takes too long to do something, it can prevent other drivers, such as your sound driver, from doing what they need to do in a timely manner. This can lead to audio issues like crackling, crackling, and other issues.
To test your DPC latency, download and run LatencyMon. Click the “ Start ” button and let it run in the background for a while. It will monitor your system’s hardware drivers and provide recommendations, letting you know which hardware drivers might be causing the problem. If a specific hardware driver is causing the problem, you can try updating the device driver, disabling the device, removing the device from your system, or replacing it.
Even if you see some latency issues here, they won’t necessarily be a problem for a typical PC where you just listen to music, watch videos, and play games. If the tool warns you about a problem but you don’t see any, you don’t need to disable any hardware. This is more important for professional use cases where you really need real-time audio. However, if you do see problems, the tool may point to a faulty hardware driver.
How to do as follows:
Now, check if you still hear the popping sound from your computer's speakers or headphones, if you have headphones plugged in. If the problem persists, continue with the next solution.
Sometimes ATI HDMI Audio can be the reason why you have problems with sound coming from your device. Disable ATI HDMI Audio to make sure it is not the culprit.
Here's how to do it:
To fix Windows 10 audio glitches, you can choose to edit the Registry to improve the sound quality. Here's how:
1. Press Windows key + R together to open the Run dialog box , then type regedit in the box and click OK to continue.
2. In the Registry Editor window, navigate to the path:
HKEY_CURRENT_USER\Software\Realtek\RAVCpI64\Powermgnt path3. Change the value data of Delay time to 10. Change the value data of Enabled from 0 to 1 to fix the Windows buzzing, crackling sound. Change Only Battery to 1 .
After that, restart your computer and check if the Windows 10 sound problem is fixed.
If you are experiencing Windows 10 audio crackling on your external speakers, it is possible that your audio jack is damaged or not working as expected. Therefore, you can choose to buy a USB to 3.5mm jack. Then, connect it to your computer and device, and check if the sound output on Windows 10 is fixed.
Good luck!
If you can't fix the problem yourself, don't hesitate to message WebTech360, we are ready to help you if possible!
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