How to Fix Unresponsive Downloads Folder on Windows

The Downloads folder serves as a storage location for all of your Internet downloads on Windows. From there, you can access and manage all of the files you've downloaded from the web. However, this may not be possible if the Downloads folder stops responding on your Windows computer.

Below, the article has listed some effective troubleshooting tips to help the Downloads folder work smoothly on your Windows computer.

1. Restart the Windows Explorer process

Restarting the Windows Explorer process is an easy way to fix temporary problems with File Explorer. If it's just a one-time glitch, your Downloads folder should be working properly on your PC.

2. Optimize the Downloads folder for common items

The Automatic Folder Type Discovery feature in Windows optimizes your folders based on the types of files they contain. However, this optimization can sometimes lead to slow or unresponsive behavior, especially when there are a large number of files in the folder. Here's what you can do to avoid that.

  1. Open File Explorer on your PC.
  2. Right-click on the Downloads folder and select Properties .
  3. Switch to the Customize tab .
  4. Click the drop-down menu under Customize this folder for and select General items .
  5. Click Apply > OK.
How to Fix Unresponsive Downloads Folder on Windows
Downloads folder properties

3. Configure File Explorer to show icons instead of thumbnails

Another thing you can do to make your Downloads folder work smoothly is to configure File Explorer to show icons instead of thumbnails. Here are the steps to take.

  1. Press Win + S to access the search menu.
  2. Type file explorer options into the text box and press Enter.
  3. On the View tab , check the Always show icons, never thumbnails checkbox .
  4. Click Apply > OK.
How to Fix Unresponsive Downloads Folder on Windows
Turn off thumbnails in File Explorer

Remember that this setting will apply to all folders on your system, not just the Downloads folder.

4. Delete unwanted files from the Downloads folder

Having too many files in your Downloads folder can cause it to become stuck and unresponsive on your Windows computer. Some users on Microsoft forums have reported fixing an unresponsive Downloads folder by deleting unnecessary files from that folder. Alternatively, you can move your files to another location to free up the Downloads folder.

5. Clear File Explorer history

File Explorer on Windows keeps a record of all your previous search queries to improve your experience. However, if this data is inaccessible, your Downloads folder may stop responding on Windows. You can try clearing this data to see if that gets things working again.

  1. Click the magnify icon on the taskbar.
  2. Type file explorer options into the box and select the first result that appears.
  3. In the General tab , click the Clear button next to Clear File Explorer history .
How to Fix Unresponsive Downloads Folder on Windows
File Explorer options window

6. Try some general fixes for unresponsive Downloads folder

If the Downloads folder is still unresponsive, you can try the following troubleshooting tips to restore normalcy.

  • Run SFC scan : If your PC has corrupt or corrupted system files, it can disrupt Windows processes and lead to such abnormalities. To fix this, you can run SFC (System File Checker) scan to repair the problematic system files.
  • Scan for malware : The presence of malware on your system can also cause problems with the Downloads folder. To check for this possibility, you can try scanning your PC for malware using PowerShell or Microsoft Defender.
  • Install Windows updates : A corrupted or outdated Windows build can interfere with File Explorer processes and cause the Downloads folder to malfunction. Therefore, you should install any pending Windows updates and see if that helps.
  • Perform a System Restore : It is possible that recent changes made to your system are causing the Downloads folder to freeze repeatedly. If this is the case, you can use System Restore to revert Windows to a previous state and fix the problem.
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