Da Nang has officially piloted the application of Danang FantastiCity chatbot in smart tourism, serving tourists on the occasion of APEC. This is an automated messaging platform that allows users to ask questions and look up information easily.
Users can look up the name of the hotel, restaurant, food that they want to find, immediately chatbot will show directions, introduce and give useful information for them to choose. Chatbot is used as a channel to notify people and visitors about activities within the framework of APEC.
Danang FantastiCity Chatbot is completely free, integrated directly into Danang FantasiCity Fanpage, compatible with mobile phones using Android, iOS, Windows Phone, with Internet connection via 3G, Wifi.
Step 1: To experience chatbot, just type "Danang FantastiCity" right on the Facebook Messenger messaging app or go directly to Chatbot Danang FantastiCity . In addition, it is also possible to scan the QR Code at tourist locations and visitor centers.
Step 2: After that, a login screen of Messenger will appear, click Continue as ... to use chatbot.
Step 3: Chat Danang FantastiCity Chat window , click Start to receive support.
Step 4: The welcome interface appears:
Step 5: Next, choose your language. Danang FantastiCity currently supports 2 languages: Vietnamese and English. In the near future, Japanese, Korean and Chinese will be upgraded to support the increasing number of tourists traveling to Danang.
Step 6: You can ask any questions to get support from chatbot. If you don't know how to use it, click on the User guide to get help.
Step 7: Click the icon 3 dashes on the left of the message input box, select Chat with Admin to receive support directly from Admin.
Step 8: When you no longer want to chat with Admin, click Cancel to get support to return to chat with chatbot.
Step 9: You can search for information about Danang, tourist information, public toilets. Ask frequently asked questions such as "How is the weather today?", "Where to rent a motorbike?", "Where to change the money?", "Directions ... will be provided extremely quickly by chatbot. In addition, you can immediately click on the support buttons in the chat interface, including: Events, attractions, experiences, cuisine, accommodation, toilets, travel information and introduction to Da Danang.
Step 10: Immediately appear information for you to see, click Details to know more about the event in progress, click Share to share with friends, and click on Map to see detailed directions. secretion.
Even the operation schedules, the ban on moving on routes are also provided by chatbots in great detail, helping visitors move in the most convenient way. Pretty convenient, right?
I wish you successful implementation!
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