iTunes does not recognize iPhone? Reason and fix

iTunes and iTools are two essential tools to assist users in downloading photos from iPhone to computer or vice versa . Unlike iTools, iTunes is considered more orthodox, but sometimes, this application appears to be stubborn, refuses to identify the owner and makes operations that it wants to use through it impossible to perform.

Often this error will be shown under a few different messages, but the summary is that connecting iTunes to iOS devices (iPhone, iPad ...) will not be possible.

Although there are similar features to iTools, there are also manipulations and things that users must use to iTunes. This article will guide you a few steps to handle iTunes not recognizing iPhone, but first let's find out the cause:

Why iTunes does not recognize iPhone, iPad

- iTunes error.

- The cable is damaged, incompatible, or the device has problematic contact.

- Due to hardware.

- Error updating computer.

- Does the device trust a computer to be connected?

- Also, most importantly, does your computer have Apple Mobile Device Support installed ? For the less concerned user, this may seem a redundancy in the process of using iTunes, but actually it is very important, you can check by:

  • Windows XP, 7:

Control Panel / Programs and Features and see if the list shows the name of this program or not?

  • Windows 8, 8.1:

Press Windows + R keys , type Control Panel / Enter . Enter Uninstall a program to check.

If not, you must delete, remove the current iTunes and reinstall another version.

iTunes does not recognize iPhone? Reason and fix

How to fix iPhone does not recognize iTunes

Method 1: It is best to remove the old version and install the new version.

Method 2: Check the connection, charger cable version of the device ... Sometimes these things are the cause of unexpected errors.

Method 3: Restart Apple Mobile Device Support .

Open the Start / Run dialog , enter services.msc and click OK .

iTunes does not recognize iPhone? Reason and fix

Services interface appears, find and right-click Apple Mobile Device, click Properties .

iTunes does not recognize iPhone? Reason and fix

Right-click Apple Mobile Device, select Properties.

Continue to select the General tab . Under Startup type, select Automatic. Click Stop , wait a moment, then click Start again , then OK and restart the computer.

iTunes does not recognize iPhone? Reason and fix

Then reconnect the cable and try connecting, if the error still occurs, follow the procedure below.

Method 4: Interfering with the installation in the software

Step 1: From the GUI desktop, you click the right mouse-click My Computer and select Properties.

iTunes does not recognize iPhone? Reason and fix

Step 2: In the new interface, select the Device Manager tab . If it is Windows 8, 8.1, click Window + R, the keyword devmgmt.msc, then Enter.

iTunes does not recognize iPhone? Reason and fix

Step 3: Find Universal Serial Bus controllers , right click on it and select Enable. Windows XP can also apply this way.

iTunes does not recognize iPhone? Reason and fix

Step 4: Right-click Apple Mobile Device, select Update ...

iTunes does not recognize iPhone? Reason and fix

Select Browse my computer for driver software / Let me pick from a list of device drivers on my computer. Select the path to the file usbaapl (drive C) by clicking clip in Browse ...

iTunes does not recognize iPhone? Reason and fix

Path: C: \ Program Files \ Common Files \ Apple \ Mobile Device Support \ Drivers . Then click Next to proceed.

iTunes does not recognize iPhone? Reason and fix

Above are 4 basic and effective ways for you to fix iPhone error not connecting to iTunes. If you are in a hurry, or want to check more, you can connect your device to another computer, or vice versa, connect your computer to another iOS. Hope the article will be useful!

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