Although not as popular and used as Zalo , Viber or Skype , Tango is also one of the OTTs that has had a fairly strong development time in Vietnam, and the number of people still loyal to messaging. This free calling is also still quite large.
Summary of common errors in Tango and how to fix them
- Tango doesn't like and can't chat with other people
- Do not see the image when calling through Tango
- Not receiving incoming calls on Tango
- Tango encountered an error that he could not hear the conversation sound when making a call
- Unable to confirm phone number or email on Tango
- Tango does not allow the display of friends' names in the contact list
- Tango cannot receive several calls from your contact list
It is also very uncommon for cases to solve, the troubleshooting of Tango errors is also very rare, which makes people who are still in the habit of using this free calling application encounter. less difficult.
1. Tango doesn't like and can't chat with other people
Expression: Cannot click like for other people's photos, nor can they send messages to them. If you click on the image you want to like, the message Can't Not Like will appear .
Solution: With this error, the big possibility is that the Tango version you are using is too old, or not updated to the latest version. So just need to update to a newer version, or if that doesn't work, you can completely remove the currently used Tango and reinstall the latest version.
2. No images can be seen when calling through Tango
Another Tango bug related to version updates is that when making a video call, the recipient of the call will not be able to see the image of the caller, or vice versa. With this initial expression, you only need to check the Internet connection or Wifi signal of the device that is using Tango, because it is likely due to a bad connection, unstable, poor signal that makes the connection Error image.
3. Not receiving incoming calls on Tango
It is quite annoying that Tango is very sensitive to the flickering signals caused by the Internet. If you can still send messages, still make outgoing calls normally, only incoming calls will not be acceptable, please check your personal information and ensure it is secure. Your account has been correctly verified. Or make sure the Internet signal source from both callers and recipients is stable and strong enough to make a smooth call.
4. Tango has an error where he cannot hear the conversation sound when making a call
This is a fairly simple error but also quite a lot of people make it. Specifically, when making a call and starting a conversation, you do not hear any sound, or the sound is very small and hard to hear.
Solution: Try connecting the device to the headset and make a call again to check if the external accessory is used, does the error still occur? Or maybe try to quit Tango, reset the device, then access again and make a call, maybe your Tango is temporarily having a conflict with a utility or an application.
5. Can't confirm phone number or email on Tango
Personal information is extremely necessary to ensure the authentication of user accounts, as well as recover passwords, or use to make friends, chat during the use of Tango in particular and utilities. , other general applications. If you cannot confirm your email account or phone number, it means that you accept to use Tango with a fairly high security risk.
Solution: Log in to Tango , select Profile Settings. Here, you correct the incorrect information as well as add other missing information.
6. Tango doesn't allow the display of friends' names in the contact list
In order to fix this error, first of all, you need to make sure their saved information is the same information that they have declared on Tango. Because Tango can sync contacts on the phone with its own contacts, so if your friends or someone else isn't on the phone book, you can do the following:
- Access the Tango application on the device you are currently using.
- Find and click New Contact (near Quick Links).
- Enter information to ask Tango to add a new person to your contacts as + (country code) - (area code) - (phone number) . Ideally, you should also enter an email address of that friend because most likely the person you just added to the contacts do not use the Tango utility on the phone.
- Click on Save then access back to Tango.
7. Tango cannot receive several calls from your contact list
This is a fairly common mistake when Tango users say that their calls are made from the numbers in the phone book, but cannot be successful. To explain and overcome this situation, once again we need to consider the connection of the Internet connection as well as the version of Tango being used. Or it could be that you or the other user have changed access to your Tango account on different devices, making the connection unsuccessful!
In addition, with other errors that display an error message, you can see exactly what the error is, due to the cause of the problem so that it can be fixed directly. Like problems connecting to a wireless network, trying another network, or reviewing the security settings on the device. If necessary, you can try removing the current version and reinstalling another version.
Hopefully, with the above instructions, you will feel less embarrassed and easily solve errors that occur during the use of free messaging and phone call - Tango.