How to Use Windows 11 Quick Assist for Help
Discover how to use Windows 11 Quick Assist for seamless remote support. Learn step-by-step setup, troubleshooting, and tips to help friends or family with tech issues instantly.
Are you seeing the dreaded "No Internet Access" message even though your PC shows an Ethernet connection? Sometimes, getting an Internet connection up and running isn't easy. Try these tips to get your Ethernet connection working on your Windows PC!
1. Rule out router problems
Before troubleshooting your PC, you should rule out any problems with your router . To test, disconnect the Ethernet cable from your computer and connect it to another device if possible.
If you're having similar issues with other devices or having trouble connecting to your Wi-Fi, your router may be the culprit. In most cases, simply restarting your router will fix the problem. If not, you may need to update your router's firmware or contact your ISP (Internet Service Provider) for help.

2. Run the Network and Internet troubleshooter
If the router isn't having problems, you can try running the "Network and Internet" troubleshooter on Windows. This tool will scan your system for common Internet-related problems and attempt to fix them.
To run the Network and Internet troubleshooter, follow these steps:
3. Restart or update Ethernet driver
Turning your Ethernet adapter off and back on is an effective way to fix any temporary glitches that may be causing the problem. Here's how to do it:
If the problem persists, you can try updating your Ethernet driver using Device Manager. This should fix problems caused by outdated or out-of-date drivers.
If that doesn't work, your Ethernet driver may be corrupted. To fix this, uninstall your Ethernet driver and restart your PC. Windows will automatically install the missing driver during startup and Ethernet should start working again.
4. Change Network Profile and turn off Metered Connection
Changing the network configuration on Windows and turning off the Metered Connection option can also help resolve issues with limited Internet access on Ethernet connections.
To do this, open the Settings app and go to Network and Internet > Ethernet . Then, turn off the Metered Connection toggle and change the Network profile from Public to Private .
Then restart your PC, disconnect and reconnect the Ethernet cable properly and check if that fixes the problem.
5. Change DNS Server and clear DNS Cache
By default, Windows uses the DNS Server provided by your ISP. Problems with the default DNS Server can sometimes result in slow or no Internet connection. You can try switching to a more reliable DNS Server, such as Cloudflare or Google DNS, to fix this problem.
To change the DNS Server, type ncpa.cpl in the search box and press Enter. In the Network Connections window , right-click on the Ethernet adapter and select Properties. Then, double-click on Internet Protocol Version 4 (TCP/IPv4) , select the Use the following DNS server addresses option , and enter the DNS addresses in the relevant fields.
For example, if you want to use Google DNS, enter 8.8.8.8 as the primary DNS Server and 8.8.4.4 as the secondary DNS server.
After changing the default server, make sure to clear the DNS cache to remove old and invalid entries. Windows should now be able to connect to the Internet without any problems.
6. Reset network settings
If none of the above fixes work and you're still seeing the "No Internet Access" error, consider resetting your network settings . Doing so will restore all network settings on your PC to their defaults, resolving any issues you're having.
To reset network settings on Windows, open the Settings app and go to Network & internet > Advanced network settings > Network reset and click Reset now .
While Ethernet connections are generally more reliable than Wi-Fi , they can still have problems from time to time. Hopefully, the tips listed above have helped fix the problem you were having and you've been able to get your Internet connection back up and running.
Discover how to use Windows 11 Quick Assist for seamless remote support. Learn step-by-step setup, troubleshooting, and tips to help friends or family with tech issues instantly.
Struggling with dual monitor lag on Windows 11? Discover proven troubleshooting fixes to eliminate stuttering, delays, and performance issues for seamless multi-monitor setups. Step-by-step guide inside.
Struggling with the frustrating Windows 11 "Startup Settings" blank error? Discover proven, step-by-step fixes to restore your boot options quickly and get your PC running smoothly again. No tech expertise needed!
Discover how to activate Windows 11 Enterprise using KMS effortlessly. This comprehensive guide covers everything from requirements to troubleshooting, ensuring seamless activation for your business needs.
Struggling with the dreaded KMODE EXCEPTION NOT HANDLED error on Windows 11? Discover proven, step-by-step fixes to resolve this blue screen nightmare quickly and get your PC running smoothly again. No tech expertise needed!
Struggling with Windows 11 "Motherboard" Driver Error? Discover proven troubleshooting steps to fix it fast and get your PC running smoothly again. Easy, step-by-step guide for beginners.
Struggling with ping spikes on Windows 11 over Wi-Fi? Discover proven fixes to stabilize your connection, reduce lag, and enjoy smooth gaming or streaming. Step-by-step solutions for instant results.
Accidentally deleted precious photos? Discover proven methods to recover deleted photos in Windows 11 effortlessly. Step-by-step guides, tools, and tips to restore your images safely.
Discover how to use Windows 11 Terminal instead of CMD for a modern, efficient command-line interface. Learn installation, setup, and tips to boost your productivity with tabs, themes, and more.
Discover safe, legitimate ways to activate Windows 11 Pro without a product key. Learn step-by-step methods using built-in tools and official Microsoft options to get your OS up and running smoothly. No risks, no hassle – just pure productivity.
Struggling with battery drain during hibernate in Windows 11? Discover expert fixes to preserve your laptop
Struggling with input lag in Windows 11 while playing Valorant or CS2? Discover proven, step-by-step fixes to restore smooth gameplay and boost your performance. Say goodbye to delays and hello to precision shots.
Struggling with the frustrating "Out of Memory" error in Microsoft Edge? Discover proven, step-by-step fixes to reclaim your browsing speed and stability. Updated with the latest tips for optimal performance.
Struggling with Google Drive not launching on Windows 11? Discover proven fixes to resolve the issue fast, from restarts to advanced troubleshooting. Get your cloud storage working seamlessly today!
Discover how to disable Game Bar Presence Writer on Windows to optimize gaming performance. Step-by-step guide to reduce lag, boost FPS, and enhance your setup for smoother gameplay. Essential tips for gamers in 2026.