How to Use Windows 11 Quick Assist for Help
Discover how to use Windows 11 Quick Assist for seamless remote support. Learn step-by-step setup, troubleshooting, and tips to help friends or family with tech issues instantly.
Many Internet service providers provide their customers with a Point-to-Point Protocol over Ethernet (PPPoE) connection . To use this type of Internet connection, Internet service providers typically provide customers with a unique username and password that they use to connect to their network. This article will show you how to configure Windows to connect to the Internet via PPPoE.
Instructions for setting up a PPPoE Internet connection
PPPoE Internet providers assign each of their subscribers a unique PPPoE username and password. Providers use this network protocol to manage IP address allocation and track each customer's data usage.
The protocol operates on a router or broadband modem. The home network initiates an Internet connection request, sends a username and PPPoE password to the provider, and in return receives a public IP address .
PPPoE uses a protocol technique called Tunneling, which essentially involves embedding messages in one format within packets in another format. PPPoE works similarly to virtual private network tunneling protocols such as Point-to-Point Tunneling Protocol .
Many, but not all, DSL Internet providers use PPPoE. Cable and fiber Internet providers do not use it. Providers of other types of Internet services, such as high-speed Internet, may or may not use PPPoE. Check with your service provider to confirm whether or not the company uses PPPoE.
PPPoE connections may require special MTU settings to function properly. Providers will tell customers whether their network requires a specific MTU value — numbers like 1492 (the maximum supported by PPPoE) or 1480 are common. Home routers support an option to manually set the MTU size if necessary.
Home network administrators may accidentally delete PPPoE settings. Because of the risk of errors in home network configuration, some ISPs have moved away from PPPoE in favor of DHCP-based customer IP addressing.
To set up a PPPoE connection on Windows 10, you need to open the Connect to the Internet wizard . First, you need to open the Settings app (press Win+ I).
In the Settings window , open the Network & Internet section , go to Dial-up on the left side of the window and click the Set up a new connection link from the right.

You will see the Set Up a Connection or Network wizard .

You can also open the Connect to the Internet wizard from Control Panel . In Control Panel, go to Network and Internet and open Network and Sharing Center , then click or tap the Set up a new connection or network link from the Change your networking settings section .

In the list of available connection options, select Connect to the Internet and click Next .

In the Connect to the Internet window, click Broadband (PPPoE) .

You will be redirected to the PPPoE connection settings. Here, type in the username and password provided by your Internet service provider.

There are several options you can change:
Finally, if you want to set up a new PPPoE connection for everyone who has access to your computer, select the last option Allow other people to use this connection . However, if you enable this option, you need administrative rights.
Once you have changed the settings, click Connect.

The wizard will go through a few steps, verifying your username and password and testing your internet connection.

If everything works fine, the wizard will say The connection to the Internet is ready to use .

Close the wizard and the PPPoE connection is now active. You can go ahead and use any web browser or Windows application that requires the Internet.
Now you have set up a PPPoE network connection and can use it whenever you want to access the Internet. However, there is a downside to using it, you have to connect to it every time you need it. Here is how to do it.
Click on the Network icon from the notification area on the Taskbar and then click and the PPPoE connection you want to connect to. If you do not change the default name, the connection will be Broadband Connection.

This will open the Settings app and go to Dial-up. Click on the PPPoE connection on the right side of the window and press Connect .

If you ask Windows 10 to remember your PPPoE connection information during setup, your computer will automatically connect to the Internet. However, if you don't, you'll need to enter a username and password for your PPPoE connection.

Once Windows 10 connects to the Internet, you'll be returned to the Network & Internet section of Settings. Here, you can see the Connected message displayed below the PPPoE connection.

To disconnect from a running PPPoE connection in Windows 10, click the Network icon from the Taskbar and then click or tap on the PPPoE connection. Finally, go to the Dial-up section and click Disconnect.

Windows 10 will immediately close the connection.
If you decide to remove the PPPoE connection completely, go to the Settings app, go to Network & Internet > Dial-up . If necessary, you can disconnect the PPPoE connection and then click the Remove button .

Windows 10 will notify If you remove this VPN connection , you'll need to set it up again to reconnect.
If you are sure you want to continue, click Remove to permanently delete the PPPoE connection.

This section will discuss how to start a PPPoE connection automatically when Windows starts, after Windows wakes up (from Sleep or Hibernate mode ), when any user logs in, and when a network cable is plugged in. The method is to create a scheduled task to run a VBScript (.vbs) file, which is responsible for starting the connection.
You just have to follow a few simple steps, as described below:
1. Press the Win+ key R. Run the following command to open Network Connections.
ncpa.cpl
2. Write down the connection name. The default name is Broadband Connection as shown above.
3. Download this ZIP file here: https://www.fshare.vn/file/XPH3MM1XFZFV
and extract the files.
4. Right click on the Auto-connect.vbs file , select Edit. Unblock the .vbs file. Find the following line (second line):
("Rasdial ""Connection name"" ""User name"" ""Password""",0,True)
5. Replace Connection name, User name, and Password with the correct names. For example,
("Rasdial ""Broadband Connection"" ""Matthew Wai"" ""12345678""",0,True)
Be careful not to remove any of the quotes. In the upper left corner, click File > Save . The .vbs file will start connecting automatically in the background (no command window). 4 attempts will be made as it can take a while for the connection to become available.
6. Double click on Create_a_scheduled_task.cmd to run it. Unblock the .cmd file and click Yes if prompted by UAC. The file will automatically create a scheduled task to run the said .vbs file.
Your PPPoE connection will then be initiated automatically. The task will be triggered by the following conditions:
Note: You can edit/delete them or add a new one if needed.
The VBScript (.vbs) file will be copied to this folder %ProgramData%\ForumName.com\PPPoE\.
If you want to delete the scheduled task and the above folder, double-click Undo everything.cmd , which is also in the ZIP file you downloaded.
The above article has guided you through setting up, using and deleting PPPoE connections on Windows 10.
Good luck!
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