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Many people install ViettelPay on their computers but usually do not use it, and after a while, ViettelPay will automatically log out your account. If you want to enter, you must log in again. It's okay if you remember the password, if you don't remember it, you have to find your password.
Often, it is always reset rather than finding again, moreover, if you try to enter the wrong password more than 3 times , you will be locked out of your account and have to go to Viettel agents to reopen ViettelPay account. Here's how to retrieve and change your ViettelPay account password.
ViettelPay for iOS ViettelPay for Android
How to change and reset your ViettelPay account password
1. How to reset your ViettelPay account password
Step 1: On the ViettelPay login screen, enter your phone number and click Forgot password.
Then wait a bit for ViettelPay to make your request.
Step 2: Next, a 4-digit code will appear, this code is considered OTP code. Click Answer and enter the 4-digit code.
After entering the code, click Reply in the upper right corner.
If you see the message that you have finished entering the verification code , you have succeeded.
Next, you will be redirected to the interface of ViettelPay, there will be a message from ViettelPay sent with a new password for you. ViettelPay has an account number and a password that is also a 6-digit sequence. You just need to login with this new password.
2. How to change your ViettelPay password
Step 1: Log in your ViettelPay account to the application, at the main interface, select the 3 bar icon in the upper left corner.
Step 2: In the list of accounts, select Settings.
In the Account settings section , select Change password , then enter your old password and select Continue.
Finally, only need to record the password twice.
Recovering and changing passwords on ViettelPay is not too complicated, so you should perform to retrieve your password when you have forgotten ViettelPay password, the advice is not to try to log in wrongly if you do not remember the correct password. If not, you will have to go to Viettel to recover your account.
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