How to fix the error of not showing ID on Ultraviewer

There are many reasons that can lead to the error that UltraViewer cannot get the ID, including using an old version, the installation process has an unexpected error when the device suddenly shuts down during installation... These things can completely lead to the error that Ultraviewer does not display the ID. Please scroll down below, Quantrimang.com has prepared a few ways to fix the error of not showing the Ultraviewer ID for you, please try it.

Instructions to fix ID error on Ultraviewer

Method 1: Update Ultraviewer

When updating to a new version, the errors will also be fixed by the developer in those updates. Please uninstall the current version and reinstall the new version, or update to the latest version. Download the Ultraviewer version from the link below.

https://www.ultraviewer.net/vi/download.html

Method 2: Adjust Ultraviewer software configuration

There are many reasons why the ID does not display when you start Ultraviewer. There are many ways to fix it, but the simplest and most effective way is to update to the latest version.

Then select Configuration in the Settings section.

In the Connection Port section, select Port 2112 and in the Proxy Configuration section, select Connect directly to the internet and select Agree below, then restart Ultraviewer and see if the ID has displayed again.

Method 3: Fix errors caused by security software

Some security and anti-virus software installed on the computer also causes ID loss error when we use Ultraviewer. At that time, the software considers Ultraviewer as a dangerous component and blocks the network connection, causing the ID not to appear.

If the computer has AVG Internet Security software installed , when installing Ultraviewer, a notification will be displayed asking whether to allow the software to use the Internet or not as shown below. The user needs to click Allow to agree. Note, you must access AVG Internet Security directly to see the notification displayed because the software does not display the notification.

In case of using Avira , the message below will appear, we click Allow to allow UltraViewer to connect to the Internet.

In addition, if you are using fake IP software or VPN software on your computer, you should also turn off that software and then restart Ultraviewer. A virus-infected computer can also cause errors when using Ultraviewer. Use virus scanning software to check your computer, then restart Ultraviewer.

Some causes of the error of not being able to get the ID of Ultra Viewer

• Unstable Internet Connection: Like many other software, Ultra Viewer needs a stable Internet connection to function properly and stably. Only then can the ID be displayed.
• Old version: Your Ultra Viewer version needs to be updated regularly to the latest version. This will avoid many errors, including the error of not displaying ID.
• Conflicting applications: Similar to many other software, Ultra Viewer will also encounter problems if you have installed a software that conflicts with Ultra Viewer. Usually, you will have to review the most recently installed software, uninstall them and restart Ultra Viewer to see if there is still a conflict. In addition, the firewall can also conflict with this software, so after you have uninstalled the software and still have software conflicts, try turning off the firewall.
• Software error: Although this error is rare, it is not impossible. Usually, this error is created by the software developer. If it is mild, you just need to uninstall Ultra Viewer and reinstall it. If it is severe, you have to wait for Ultra Viewer developers to fix it.
• Due to Ultra Viewer's server: Many people will definitely encounter server errors, and if you encounter this situation, you can only wait for the application developer to fix the error.

If you have tried the above measures and still cannot fix the problem, you can contact Ultraview support for further assistance.

Above are some ways to fix the error of not displaying the ID code when you install Ultraviewer software. It is best when using Ultraviewer to turn off anti-virus software, bypass firewalls and use the latest version of the software.

Good luck!