Rogers Sportsnet+ Dispute: What the CRTC Complaint Seeks (Nov. 12, 2026)

Verified and updated: November 12, 2026, 12:00 p.m. UTC

Three Canadian TV providers—Cogeco, Eastlink and SaskTel—have asked the CRTC to intervene in Rogers’ distribution of Monday Night Hockey and other Sportsnet+ exclusive games. Their November 10 complaint asks the regulator to require Rogers to make the content available to independent TV distributors on terms that would let them offer it without an added charge. Rogers says other providers have the same opportunity to include the programming in their packages. The CRTC has not yet ruled on the dispute.

For many customers who get Sportsnet through a provider other than Rogers, the immediate issue is an extra $12.99 per month, plus applicable taxes, for the Sportsnet+ TV Provider Add-on. Rogers Xfinity customers with Sportsnet in their package get the exclusive content at no additional cost, according to Rogers. Rogers’ September announcement says its offer includes Monday Night Hockey and more than 100 other matchups.

Destaques

  • Cogeco, Eastlink and SaskTel allege the current arrangement disadvantages rival TV distributors and their customers.
  • The providers want the CRTC to require access to the exclusive games on terms that allow them to offer the content without an extra customer fee.
  • Rogers says it paid fair market value for the content and that other providers can make a similar arrangement.
  • The complaint is an allegation, not a regulator’s finding; the $12.99 monthly add-on remains available while the process is pending.

What is the CRTC complaint about?

The three providers argue that Rogers has moved high-profile NHL games behind the Sportsnet+ streaming service while continuing to distribute its Sportsnet television channels to rival providers. They say Rogers Xfinity customers with Sportsnet receive the exclusive games through three digital channels at no added cost, while customers of other TV providers may need to buy the add-on. Their complaint argues that this difference gives Rogers an unfair advantage and can raise the effective cost of following hockey for customers who already pay for a TV package that includes Sportsnet.

The companies also connect their complaint to conditions attached to the CRTC’s approval of Rogers’ 2023 acquisition of Shaw. They allege that the current arrangement conflicts with a commitment concerning exclusive or preferential distribution of online programming or the rights needed to distribute it. That is the complainants’ interpretation; the regulator will have to assess the facts, the applicable conditions and Rogers’ response.

What does Rogers say?

In a statement reported by MobileSyrup, Sportsnet said Rogers Cable paid fair market value for the exclusive content and chose to include it for its TV customers at no extra cost. The company said Cogeco, Eastlink and SaskTel have the same opportunity to include the content in their own TV offerings, and said it would address the issues in the CRTC proceeding, including Sportsnet’s right to distribute programming exclusively on Sportsnet+.

The public statements do not settle whether the providers were offered comparable terms or whether the arrangement breaches any regulatory condition. That is central to the dispute. Rogers’ published support information confirms that the exclusive content is available to Rogers Xfinity customers with Sportsnet in their package, while Sportsnet’s TV Provider Add-on page lists the add-on at $12.99.

What does the complaint mean for Sportsnet subscribers?

For now, it does not automatically change a customer’s bill or unlock the games through another provider. The complaint asks the CRTC to order a change; until the regulator issues a decision or the companies reach an agreement, viewers should check their provider’s current channel lineup and Sportsnet+ access terms before subscribing or switching plans.

The outcome could affect how exclusive sports streaming content is distributed when a broadcaster also owns a TV provider. If the CRTC grants the requested relief, rival distributors could gain a route to include the games in their own packages. If it does not, the current split between Rogers’ TV offer and the paid add-on for many other subscribers may continue. These are possible outcomes, not predictions of what the CRTC will decide.

Why are the providers asking the CRTC instead of simply changing their packages?

The dispute is partly about the terms on which the underlying content is made available. The complainants say they cannot match Rogers’ offer on a fair basis while the games are exclusive to Sportsnet+ and bundled into Rogers’ TV service without a separate customer fee. Rogers’ position is that other providers can arrange to include the programming too. The CRTC can consider whether the arrangement complies with broadcasting rules and the conditions linked to the Shaw transaction; it has not announced a decision or timetable in the sources reviewed for this update.

Frequently asked questions

Is the CRTC complaint about the price of every Sportsnet+ plan?

No. The current complaint centres on distribution of Monday Night Hockey and other Sportsnet+ exclusive content, including the $12.99 TV Provider Add-on for eligible customers.

Has the CRTC ordered Rogers to change the offer?

No CRTC decision was confirmed as of November 12, 2026. The providers have asked for intervention; their claims have not been established as findings.

Do Rogers TV customers pay extra for these games?

Rogers says Xfinity TV customers with Sportsnet in their package receive the exclusive content at no additional cost. Availability can depend on the TV service and package.

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