Have you ever been in a situation where you wanted to preview Google Drive files but received a message that you can't preview them? Try opening a new tab and viewing again. If you still receive the same message, try following the steps below.
If you can't preview Drive files, you can try the methods below
How to fix the error of not being able to preview Google Drive files
Check your Internet connection
Make sure your Internet connection is working properly by unplugging your router for two minutes, then plugging it back in and checking to see if the problem repeats. Additionally, you can also use another connection method, for example using your phone's WiFi.
Check your Internet connection
Check the browser
If the problem is due to a glitch in the browser, then switching to another browser should resolve the problem. You should use Google Drive with Chrome, turn on Javascript, turn on Incognito mode, and review the file. Don't forget to check for updates and install the latest browser version. If you are using third-party extensions, disable them and try again.
Check the browser
Delete cached photos and files
You can fix the preview file problem by clearing your browser cache:
If the problem persists, repeat the steps above and delete cookies and other web data.
Delete cached photos and files
Turn off VPN
Many users confirmed that disabling the VPN software resolved this issue. If you're using a VPN, temporarily disable it and refresh the Google Drive page. Who knows, maybe this solution is right for you?
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