If resetting network settings doesn't fix the problem, try restarting your iPhone. Bugs and glitches can sometimes cause problems with features like call logs. Restarting your iPhone will clear out any bugs or glitches and get things running smoothly again.
However, the iPhone doesn't have a dedicated restart option, so you'll need to manually turn off your iPhone and turn it on to restart it.
2. Choose the right area
Placing your iPhone in the wrong region can also cause problems like this. Here's how to place your iPhone in the right region:
Open the Settings app and go to General > Language & Region > Region .
Scroll through the list to select the correct region.
Select Change to [Region Name] to confirm.
Change region on iPhone
Wait for your iPhone to update to the correct region and this should fix the problem. If your iPhone is already set to the correct region, select a different region and then switch back to the correct region to see if that fixes the problem.
3. Set the correct date and time
Even a small issue, like an incorrect date and time, can cause a variety of problems, including the one you're experiencing, so make sure your iPhone displays the correct date and time.
To manually set the correct date and time on your iPhone, follow these steps:
Open the Settings app and tap General .
Tap Date & Time .
Turn off the Set Automatically toggle .
Click on the date and time to open the calendar.
Select the correct date and time.
Set the correct date and time on iPhone
That's it! If you're still having trouble, move on to the next troubleshooting step.
Apple regularly releases software updates to add new features and fix bugs. If your iPhone isn't showing recent calls because you're running an outdated version of iOS, you may be able to fix the problem by downloading the latest software update.
To update your iPhone, open Settings and go to General > Software Update . Your iPhone will check Apple's servers to see if there's an update available. If there is an update, tap Download and Install .
Update iPhone
The update process may take a while, depending on the size of the update. However, once the update is complete, the issue should be resolved.
5. Reset iPhone network settings
You can also reset your iPhone's network settings if you can't see your call history. Here's how:
Go to Settings > General > Transfer or reset iPhone .
Tap Reset and select Reset network settings from the menu that appears.
Enter your device passcode and tap Reset Network Settings .
Reset iPhone network settings
Your iPhone will now reset its network settings. Once complete, check to see if the problem persists.
Despite all the features your iPhone has, its primary function is still making phone calls. So it can be quite frustrating when your iPhone fails to display your recent calls correctly. Luckily, this common problem can be quickly resolved with the solutions above.