One of the most common errors encountered on Android devices is the following " Unfortunately the process android.process.acore has stopped”. This error mostly occurs when you try to access the contacts or dialer app on your phone.
You can make this pop-up go away, but it will keep coming back. It's an annoying bug that can brick your phone. If you happen to encounter this bug, try the steps below to get rid of it.
1. Update the application
It is important to check the Play Store for any new updates, especially for Contacts, Phone , and other system apps on your device. Having the latest version of the app helps ensure that any bugs that may be present are fixed. This helps eliminate any instances of having an incompatible or glitchy version.
Once you have installed the latest versions of all the apps, restart your phone and check if the error goes away.
2. Clear cache and data on all contacts apps
Clearing the cache and storage on your contacts apps will help remove any corrupted files that may be causing the error. By clearing the data for Contacts, Contacts storage , and Google Contacts sync , the apps will be reset, eliminating any related errors or cache data issues.
The Contacts app cache contains files that help it run more efficiently. Cache files are created for ease of use and to provide a better user experience in terms of speed. Clearing the cache will not put your data at risk, but the app may run slower for a while.
On the other hand, clearing the cache will remove all the files, but re-syncing with your Google account or restoring a backup will bring them back.
Here's how to clear memory and cache for the Contacts app :
B1: Go to Settings.
Step 2: Select Apps & notifications > See all X apps .
B3: Select Contacts.
B4: Click Force Stop to kill the application .
B5: Click on Storage & cache .
B6: Click Clear cache.
B7: Click Clear storage.
After clearing the cache and memory of the Contacts app , the next thing to do is to do the same steps for the other two apps, Contacts storage and Google Contacts sync . If you can't find Contacts storage , tap the three-dot menu on the App info screen and select Show system.
Facebook is also notorious for causing this error during sync, so you should turn off contact sync on Facebook and Facebook Messenger .
3. Reset application options
Resetting app preferences will restore all apps to their default settings and automatically enable any disabled apps.
Disabling an important system app can cause some features on your phone to break, resulting in the "android.process.acore has stopped" pop-up . You may not even know you've accidentally disabled an app, so you should reset your app preferences as a safety measure.
Here's how to reset app preferences:
B1: Go to Settings.
Step 2: Select Apps & notifications > See all X apps .
B3: Click on the three-dot menu in the top right corner.
B4: Select Reset app preferences .
B5: Click Reset apps to confirm.
4. Remove and re-add Google account
If there is any conflict between your Google account and the Contacts app, this could be the cause of the error. To resolve any issues, a quick solution is to remove and re-add your Google account.
By removing and then re-adding your Google account, any existing glitches will be eliminated and any new software updates that may have been missed will be fetched.
Here's how to delete your Google account:
B1: Go to Settings.
B2: Select Accounts.
B3: Select your Google account.
B4: Select Remove account.
B5: Click Remove account again to confirm.
To add your Google account again, select Add account from the bottom and then select Google . Enter your login information and you'll have your Google account back. If you've synced any data, the app will sync it all again, which can take a while.
5. Clear system cache partition
Wiping your phone's cache partition can help fix any issues with your phone. Any random glitches or errors that your phone doesn't recognize can be fixed by wiping the cache. This will delete any temporary or corrupted data on your phone, but it won't delete any of your data. However, it's still a good idea to keep a backup of your data.
Here is how to wipe cache partition:
Step 1: Turn off the phone.
B2: Press and hold Volume Down + Power button or Volume Up + Power button + Home button together.
B3: System Recovery mode will be displayed on the screen.
B4: Use the volume up and down keys to navigate.
B5: Select Wipe cache partition and then click the power button to confirm.
6. Restore factory settings
If none of the other solutions work, the last resort to fix the “Unfortunately, the process android.process.acore has stopped” error on Android is to perform a factory reset . This will erase all data and reset your device to its factory default settings.
If you have a backup, then you have nothing to worry about as your phone will sync all your data and reinstall all your apps for you after performing the factory reset. If you haven't done so, you should create a backup before doing this step.
Good luck with your troubleshooting!
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