How to fix common errors when using Viber

The introduction of free chat and messaging software such as Zalo , Viber, or Line along with the fact that they have many versions to fit the majority of mobile devices, phones today are disappearing. traditional texting and calling habits.

Common mistakes when using Viber

1. Viber does not display a message
2. Viber cannot be installed on the phone
3. Viber has an error when making a call
4. Ca n't send a picture via Viber on iPhone
5. Viber is blocked by network providers in Vietnam
6. Audio error when talking via Viber
7. Viber can not be installed on mobile phones
8. Viber cannot send messages
9. Viber cannot send images on iOS 5, 6 operating systems , 7
10. Unable to activate Viber account
11. Viber error message not send, offline
12. Viber error cannot be installed due to missing driver

In the OTT market in Vietnam, besides Zalo, Viber has to mention a time that once dominated and stormed the smartphones. But due to fierce competition, and so many inconvenient errors, this pioneer has to stand behind other rivals.

Viber on the computer

Viber
Viber for mac
Viber for Linux

Viber on mobile

Viber for iOS
Viber for Android
Viber for Blackberry
Viber for Windowsphone

If you are good, have had trouble with this free chat software, then follow the following article to see the most common errors that Viber and how to handle them!

1. Viber does not display notifications

Normally, we often have to turn off notifications on some software, applications to avoid being disturbed, however, there are also cases where notifications need to be reminded. Viber too, if you have too many things to remember and want Viber to remind you not to forget, you can do the following:

For Android phones:

In Settings / Application / Viber . Then tick the box Show notifications - Display notifications.

With iOS:

Also go to Settings / Notifications . Find Viber and switch Allow Notifications to ON.

2. Viber cannot be installed on phones

Normally, applications on the phone are easy to install (even without installation), but sometimes there are cases where users cannot install them to use on their device. For Viber, this error is mainly caused by the wrong code or installation of an incompatible installation.

How to fix:

• Remove the old Viber, find and download the latest version.
• Follow the instructions in the user guide for Viber on your computer.

3. Viber error when making a call

To be fair, this is an error that occurs with most of the free texting and calling applications, not just Viber. The easiest manifestation of this error is that, when a call is being made, only one person will hear a signal (sound) from the other.

This is not a fault of the device or the application, but usually comes from the signal transmission path. Try checking your Internet connection again:

In Settings / WiFi , then touch and hold the name of the network you are using, then try to move the IP address of 8.8.8.8 and 8.8.4.4.

4. Can't send photos via Viber on iPhone

For people who do not have the habit of turning on location services, this error may occur. However, just going to Settings / Privacy / Location Services and turning this mode on can solve the problem.

5. Viber is blocked by network providers in Vietnam

A bug quite similar to what Facebook has also, are encountering. However, you only need to install a support software called Hotspot Shield - this is a useful tool to help users access blocked websites quite easily. And because this is a completely free app, users do not need to worry about money.

Just create an account with Hotspot , then log in and select Protect My Connection! / I trust this app , then OK to finish, that's it!

6. Audio error when talking via Viber

This is an error when either of you can't hear what the other person is saying (you hear them talking, but they can't hear what you're saying, or vice versa). This is an error that sometimes also occurs with other free messaging software. In fact, this error does not necessarily occur due to Viber's fault, but may be because your Internet connection is not really stable.

Solution: Try switching to a stronger, more stable Internet to check. If you still have problems, you can try by removing the current version and installing to the latest version.

7. Viber cannot be installed on mobile phones

There are many reasons for this, maybe you have downloaded an incompatible version, it could be because your phone didn't receive a confirmation code from the Viber center, or simply, it could be because you installed it. not right.

Solution: You download the correct version with the device to install, reinstall after completely removing the old version and resetting the device.

8. Viber cannot send a message

Cause of this error or error can not make a call to another phone number on Viber is because the network that you are using has blocked Viber, try to fix it in the first way.

9. Viber cannot send images on iOS 5, 6 and 7 operating systems

This is a small error while setting up Settings that you did not pay attention. The procedure is very simple, just go to Settings / Location Services, and move the horizontal bar to the ON position .

10. Could not activate your Viber account

To solve this problem, first of all, you need to check that the version of Viber you are using is the latest version yet? Next, make sure the Country code and phone number you enter are correct. Then ask Viber to resend the verification code again to try again. If you do not receive the activation code, you need to review the phone you have registered, check the Internet signal. Usually when registering with Viber, after selecting the Country, users only need to enter the phone number without the zero, but sometimes because of habit, this error will prevent you from receiving the code.

For example: Your phone number is 09xxxxx, or 0123xxx, 016xxxx, then when registering with Viber, please remove the number 0 at the first go.

11. Viber error notifying send, offline

This is also the fault because the network operators proceed to block OTTs of customers who are using their services. You also try to apply the first one.

12. Viber error failed to install due to lack of drivers

This is a rare error, so for those who make it, it will be a problem, because you delete it, reinstall it many times, or do everything else, when installing Viber on Once the computer has finished, it will also display a message regarding Open GL. In fact, this is an error that occurs when you reinstall your computer, such as reinstalling Windows, and missing screen drivers. Just find the VGA driver corresponding to the computer, install is complete, you restart the machine and reinstall Viber, ensure success!