How to Clear Microsoft Teams Cache to Fix Performance Issues

Is Microsoft Teams dragging like a snail? 😩 Frequent lags, crashes, or endless loading screens ruining your meetings? You're not alone! Overloaded Microsoft Teams cache is often the sneaky culprit behind these performance issues. Clearing it is a simple, free fix that resets the app and restores lightning-fast speed. In this guide, we'll walk you through how to clear Microsoft Teams cache on every device—Windows, Mac, web, and mobile. Follow these steps, and you'll be back to seamless collaboration in minutes! 🚀

Why Clear Microsoft Teams Cache? The Hidden Performance Killer

Your Microsoft Teams cache stores temporary files like images, chat history snippets, and app data to speed things up. But when it balloons with outdated junk, it causes:

  • ❌ Slow loading and Teams lag
  • ❌ Random crashes or sign-out loops
  • ❌ High CPU/RAM usage
  • ❌ Blurry avatars or missing emojis

Good news: Clearing Microsoft Teams cache flushes this bloat without deleting your chats or files (they sync from the cloud). Microsoft recommends it as a first-line fix for performance issues. ⭐ Pro tip: Do this weekly for peak performance!

Microsoft Teams cache folders on Windows before clearing

How to Clear Microsoft Teams Cache on Windows (Quickest Method)

Windows users, this is your go-to fix for the desktop app. Takes under 2 minutes! ➡️

  1. Quit Teams completely: Right-click the Teams icon in the system tray (bottom-right) and select Quit. Check Task Manager (Ctrl+Shift+Esc) to ensure no "Teams.exe" processes linger—end them if needed.
  2. Open Run dialog: Press Win + R, type %appdata%\Microsoft\Teams, and hit Enter.
  3. Delete cache folders: You'll see folders like Cache, blob_storage, databases, GPUCache, IndexedDB, Local Storage, tmp, and Code Cache. Select all (Ctrl+A) and delete. Skip meeting-addin, media-stack, or logs unless issues persist.
  4. Restart Teams: Launch it—sign in if prompted. Boom! Smoother sailing. ✅

Bonus: For the new Teams (post-2023 redesign), also clear %localappdata%\Packages\MSTeams_xxxxx via Run if using the Store version.

How to Clear Microsoft Teams Cache on Mac

Mac users, dive into Finder for this refresh. 🍎

Clearing Microsoft Teams cache folders on Mac
  1. Force Quit Teams: Cmd + Option + Esc, select Teams, and Force Quit.
  2. Open Finder: Go > Go to Folder, enter ~/Library/Application Support/Microsoft/Teams.
  3. Trash the cache: Delete Cache, blob_storage, databases, GPUCache, Local Storage leveldb, tmp. Hold Option while dragging to skip "Empty Trash" prompts.
  4. Extra step for Skype/Classic: Check ~/Library/Application Support/Microsoft/TeamsMeetingAddin and delete caches there too.
  5. Relaunch Teams: Enjoy the speed boost! 🎉

Clear Microsoft Teams Cache on Web Browser

Using Teams in Chrome, Edge, or Firefox? Browser cache is your foe.

Browser Steps to Clear Cache
Chrome/Edge Settings > Privacy > Clear browsing data > Cached images/files (Teams site only) > Clear data.
Firefox Settings > Privacy > Cookies and Site Data > Manage Data > Search "teams.microsoft.com" > Remove All.
Safari Develop > Empty Caches (enable Develop menu first in Advanced settings).

Then, hard refresh Teams: Ctrl/Cmd + Shift + R. Quick and painless! ⚡

Mobile: Fix Teams Performance Issues on iOS & Android

Phone lagging in calls? App settings to the rescue. 📱

  • Android:
    1. Open Teams > Profile > Settings > General > Clear cache (or Storage > Clear cache).
    2. Force stop via Settings > Apps > Teams.
  • iOS:
    1. Offload app: Settings > General > iPhone Storage > Teams > Offload App (keeps data).
    2. Or delete/reinstall—chats sync back automatically.

Troubleshooting: When Clearing Microsoft Teams Cache Isn't Enough

Still sluggish? Try these:

  • ✅ Update Teams to the latest version via profile menu.
  • ✅ Disable GPU hardware acceleration: Settings > General > Turn off.
  • ✅ Check antivirus—add Teams folder exclusions.
  • ❌ Avoid VPNs during heavy use if they throttle.

For deeper issues, consult Microsoft's official troubleshooter: Teams Performance Troubleshooting.

Final Tips to Keep Microsoft Teams Flying High

Make clearing Microsoft Teams cache a habit:

  • ⭐ Schedule monthly clears.
  • ⭐ Use Teams web for light use.
  • ⭐ Monitor via Task Manager/Activity Monitor.

Your workflow deserves speed! If this fixed your Teams performance issues, drop a thumbs up in comments. 👏 Ready to dive deeper? Check our guides on optimizing Zoom or Slack next. Stay productive! 🚀

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