How to Use Windows 11 Quick Assist for Help
Discover how to use Windows 11 Quick Assist for seamless remote support. Learn step-by-step setup, troubleshooting, and tips to help friends or family with tech issues instantly.
Errors can appear on your Windows device, no matter how well you maintain it. Errors related to your computer's drive can prevent your system from booting properly and restrict access to your files and applications.
Let's look at different methods to fix drive problems on your Windows device.
1. Start with these basic troubleshooting methods
When your Windows computer starts displaying drive errors, there are some initial steps you can take before moving on to more advanced solutions. Here's what you should do:
If the above solutions don't work for you, it's time to start with advanced troubleshooting methods.
2. Run the Startup Repair utility
The Startup Repair tool is a built-in Windows feature that fixes problems that prevent your computer from starting properly. This tool can be a lifesaver if your system keeps crashing when it starts up.
Note : While the repair process begins, avoid interrupting or turning off your computer. Doing so may further damage Windows.
3. Run SFC and CHKDSK tools
If the startup repair tool doesn't work, it's time to use Command Prompt to run the System File Checker and CHKDSK tools .
The System File Checker (SFC) tool checks your computer for any corrupted system files and then attempts to repair them. Most of the time, this solves disk errors and other boot problems in Windows.
Note : If these commands help, make sure to use Windows' built-in tools to repair corrupted system files .
4. Update Disk Controller Driver
"Disk Controller Driver" often appears under different names, such as "Standard SATA AHCI Controller". This is the Windows driver that establishes communication between the operating system and the hard drive. If the Disk Controller Driver is out of date, it can lead to drive-related errors.
Follow these steps to update the Disk Controller Driver on your PC:
1. Press Win + X and click Device Manager from the menu.
2. Expand the IDE ATA/ATAPI controllers category . Right-click on your Disk Controller Driver (in our case, Standard SATA AHCI Controller ) and select Update driver .
3. Select Search automatically for drivers > Search for updated drivers on Windows Update . Windows will then search for necessary updates for your Disk Controller Driver.
4. Once it installs the driver update, restart your computer. If the black screen error does not appear, it means your problem has been resolved.
5. Try a third-party drive repair tool
Sometimes, the built-in Windows tools to fix the problem don’t work. So you have to rely on third-party tools to fix the problem. We’ll be using a free tool called Macrorit Partition Expert for this guide.
Note : Third-party disk repair tools are not a sure-fire fix. Sometimes they work, but sometimes they cause more problems with your system. So before using any tool, create a restore point on Windows for backup.
Here's how to use Macrorit Partition Expert tool on Windows:
1. Download the tool from the Macrorit website and install the application.
2. Click dm.exe to run Macrorit Partition Expert.
3. On the application window, select the drive or volume that has your current Windows. For example, in this case, it is in Disk 0 .
4. Once selected, click Check Volume from the left sidebar.
5. Select Fix found errors , Try to fix found bad sectors and click OK.
Macrorit Partition Expert will now analyze your selected drive to check for any bad sectors and attempt to fix them.
6. Restore Windows to factory settings
If none of the fixes help, your last resort is to reinstall Windows. This will erase all data from your computer, so make sure to back up any important data.
Once you've backed up your files, check out how to factory reset Windows . Once the reinstall is complete, you'll have a "clean" device to work with and restore all of your backed up files.
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