Updated November 15, 2026, 9:07 a.m. UTC (November 15, 8:07 p.m. AEDT).
Australian consumers who own a Kitchee 1.7-liter cordless glass electric kettle should stop using it immediately if its model number is FY788 or FY999. A recall notice published by Product Safety Australia identifies a risk that the glass jug may break on impact without warning, potentially exposing users to hot water and broken glass. The notice names Ozdingo as the supplier and offers a full refund through the seller or Ozdingo.
The recall is national and covers kettles sold through a range of retailers and online marketplaces. Owners should unplug an affected kettle, keep it away from children, and contact the place of purchase or the supplier to arrange the refund. Do not keep using it while waiting for a response.
Product Safety Australia lists the 1.7L Glass Electric Kettle recall among recent notices. News coverage of the notice identifies Kitchee branding and models FY788 and FY999, with Ozdingo as the supplier. The recalled products were sold in Australia between May 17, 2022, and October 27, 2026, through multiple retail and marketplace channels, including Amazon, Big W, Bunnings, Catch, eBay, Kogan and Woolworths Everyday Market. Consumers should check the official notice for the full seller list and the latest instructions.
The stated defect concerns the glass jug: it may break upon impact with no visible warning beforehand. The resulting hot water can cause burns or scalding, and broken glass can cause cuts or lacerations. The public notice does not say every kettle will break, nor does it identify a specific impact threshold. The practical point is that visual inspection alone cannot establish that an affected kettle is safe to continue using.
Stop using an affected kettle and unplug it from the power supply. Place it somewhere stable and out of reach of children, taking care not to handle it if the glass appears cracked or damaged. Do not test it by boiling water again. The ACCC’s general recall guidance also tells consumers to stop using recalled goods, keep them away from children and contact the supplier promptly for the offered remedy.
Contact the retailer or marketplace where you bought it, or reach Ozdingo through the contact details in the official recall notice. Have your order confirmation or other purchase details available. The reported process asks consumers to provide a clear photograph showing the kettle and its model information, together with purchase details, to support a full-refund request. Confirm with the seller how to handle or dispose of the kettle; do not assume it should be mailed back or discarded without instructions.
Check the rating label or product information for the model number. The recall applies to the Kitchee 1.7L cordless glass electric kettle models FY788 and FY999. If the model marking is missing or hard to read, avoid using the kettle while you verify it with the seller or Ozdingo. Share a clear image of the product and its label when requesting help. The recall concerns these identified models; do not infer that a different model is included unless the supplier or regulator confirms it.
Because these kettles were offered through several channels over more than four years, checking the model is more useful than relying on where or when the item was purchased. A gift recipient or second-hand buyer may not have the original receipt, so contact the supplier or marketplace with whatever identifying details are available and ask what evidence it accepts.
Use Product Safety Australia’s Kitchee kettle recall notice for the authoritative identification and remedy details. General consumer guidance from the ACCC explains what to do when a product is recalled: stop using the product, keep it away from children and contact the supplier for the stated remedy. If a supplier does not provide the recall remedy, or the product remains offered for sale, consumers can report the issue through Product Safety Australia.
No later change to the recall remedy was confirmed in the sources checked for this update. Consumers should revisit the official notice before acting in case contact details or return instructions change.
The recall covers the 1.7L cordless glass kettle models FY788 and FY999.
No. The reported failure may occur without visible warning. Stop using it and unplug it.
The recall offers a full refund. Contact the retailer or Ozdingo and ask what order or product evidence it can accept.
Australia's Kitchee 1.7L glass kettle recall: find the affected models, stop using the kettle, and learn how to request a full refund from Ozdingo or your seller.
Australia’s Kitchee 1.7L glass kettle recall covers models FY788 and FY999 after a risk of sudden jug breakage. See what the defect means and how it was identified.
Australia’s Kitchee 1.7L glass kettle recall covers models FY788 and FY999. See the reported hazard, immediate safety steps and where to check for updates.
SpaceX Starship Flight 15 caught its upper stage but lost the booster. Explore the November 2026 test objectives, heat-shield upgrades and what comes next.
Starship Flight 15 completed 14 Earth orbits and its first ship catch at Starbase. Here’s what the milestone means for reusability, lunar missions and future launches.
Utah vs. Arizona's Big 12 standings stakes, bowl eligibility and playoff impact explained. See confirmed entering records and conditional outcomes as of Nov. 14.
Iran war updates for Nov. 15, 2026: Bahrain warns of potential threats, Iran claims another radar strike, and Hormuz shipping remains at risk.
Who is John Langford? Explore his Microsoft departure, AI Frontiers reorganization, research legacy, and what the change could mean for Microsoft AI.
Starship Flight 15 launched from Starbase on Nov. 13 and returned to a tower catch on Nov. 14. See the schedule, Australian times and where to watch the replay.
Richard Sterban, the Oak Ridge Boys’ longtime bass singer, died at 83 on Nov. 14. Here is what the band and family have confirmed and what his death means for the group.
