Verified and updated: November 15, 2026, 9:07:46 a.m. UTC.
Australia’s recall of the Kitchee 1.7L cordless glass electric kettle covers models FY788 and FY999, supplied by Ozdingo. The Australian Competition and Consumer Commission (ACCC) says the glass jug may break on impact without warning or visible signs beforehand. A break during use could expose someone to hot water and broken glass, creating risks of burns, scalds, cuts, and lacerations. Owners should stop using the affected kettle and unplug it. The recall notice was published November 13, 2026. Read the ACCC recall notice.
The recall identifies the product as a Kitchee 1.7L cordless glass electric kettle. The model numbers are FY788 and FY999. Check the product and its packaging for the model information, and compare it with the official notice before deciding whether your kettle is covered. A similar-looking glass kettle is not automatically part of this recall; the listed brand, capacity, and model numbers are the identifiers that matter.
Ozdingo is the supplier named in the ACCC notice. The kettle was sold through multiple Australian retailers and online marketplaces. If you bought it online, check the order history or receipt for the product name and seller. If you no longer have the packaging, contact the seller and ask how to confirm the model safely. Do not plug in or operate a kettle to inspect it.
The stated concern is the glass jug’s potential to break on impact without a warning or visible sign beforehand. The notice does not identify a particular glass component batch, explain a root manufacturing cause, or say that every kettle will fail. It also does not establish that routine use alone will cause breakage. The supported point is narrower: impact may cause the jug to break, and the failure may happen without a detectable advance warning.
That distinction matters. A kettle can appear intact and still be one of the recalled models; looking for a crack is not a reliable way to rule out the recall. If a jug breaks while it contains hot water, the liquid can spill onto a person, while fragments can cause cuts. The ACCC describes those possible harms, rather than reporting that every recalled kettle has broken or that a particular number of consumers have been injured.
Because the recall specifically warns that visible signs may be absent before breakage. A quick visual check cannot establish that an affected kettle is safe to use. Continuing to boil water, moving a filled kettle, or handling broken glass may expose someone to the hazards described in the notice. The prudent response is to stop using it and disconnect its power supply, as directed by the recall.
If the jug has already broken, keep people away from the hot water and glass. Avoid handling fragments with bare hands. Follow local first-aid guidance for injuries, and contact emergency services for an urgent medical emergency. These are general precautions; the recall remedy itself is arranged through the supplier or the place of purchase.
The ACCC’s general recall advice is to stop using a recalled product and contact the supplier for the available remedy. Its guidance also recommends keeping recalled products out of children’s reach. See the ACCC’s advice on responding to recalls.
The immediate consumer action is clear: affected kettles should remain unplugged while owners seek the refund process from Ozdingo or their seller. The notice does not provide a forecast for how long claims will take or state whether additional models could later be added. Consumers should check the official recall page for current instructions, especially if their product’s model number is difficult to read or differs from the two listed.
The notice identifies the Kitchee 1.7L cordless glass electric kettle models FY788 and FY999. Check those identifiers against the official listing.
No. The recall says the jug may break on impact without visible warning. Stop using an affected model and unplug it.
Contact Ozdingo or the marketplace where you bought the kettle. Provide a clear product and model photo plus order details, as requested in the recall notice.
Australia's Kitchee 1.7L glass kettle recall: find the affected models, stop using the kettle, and learn how to request a full refund from Ozdingo or your seller.
Australia’s Kitchee 1.7L glass kettle recall covers models FY788 and FY999 after a risk of sudden jug breakage. See what the defect means and how it was identified.
Australia’s Kitchee 1.7L glass kettle recall covers models FY788 and FY999. See the reported hazard, immediate safety steps and where to check for updates.
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