Troubleshooting Microsoft Teams Error AADSTS90072

Encountering Microsoft Teams Error AADSTS90072 can halt your productivity mid-meeting or sign-in. 😩 This Azure Active Directory (AAD) error typically signals an internal authentication hiccup, often tied to client assertion or secret mismatches during sign-in. Don't worry—most users resolve it in minutes with these targeted steps. We've distilled the latest fixes to get you back collaborating smoothly. Let's dive in!

Screenshot of Microsoft Teams Error AADSTS90072 authentication failure

⭐ What Causes Microsoft Teams Error AADSTS90072?

At its core, AADSTS90072 means "The request body must contain the following parameter: 'client_assertion' or 'client_secret'." It strikes when Teams can't validate your credentials against Azure AD. Common triggers include:

  • 🔒 Misconfigured app registrations in Azure AD (missing client secrets).
  • 🌐 Browser cache or cookie conflicts.
  • 🛡️ Strict Conditional Access policies blocking sign-in.
  • 📡 Network/VPN interference or proxy issues.
  • 👥 Guest/external user verification failures in B2B scenarios.

Pro tip: This error surged in recent Teams updates due to enhanced security, but it's fixable without IT intervention 90% of the time. 👆

✅ Step-by-Step Troubleshooting Microsoft Teams Error AADSTS90072

Follow these prioritized steps. Start simple and escalate. Most fixes take under 5 minutes!

1️⃣ Quick Browser Fixes (80% Success Rate)

  1. Clear Cache & Cookies: In Chrome/Edge, hit Ctrl+Shift+Del, select "Cookies and site data" + "Cached images/files," then clear. Restart browser.
  2. Incognito Mode Test: Open Teams in a private window (Ctrl+Shift+N). If it works, extensions are the culprit—disable them one by one.
  3. Switch Browsers: Try Edge if on Chrome, or vice versa. Teams desktop app? Update via official download.

2️⃣ Account & Credential Reset

Action Steps Why It Works
🔑 Password Reset Go to account.microsoft.com > Security > Change password. Resolves stale auth tokens.
📱 MFA Verification Re-approve push notifications or use app code in Teams sign-in. Clears blocked MFA sessions.
👤 Sign Out Everywhere Teams: Profile > Sign out. Then teams.microsoft.com > Use another account. Forces fresh authentication.
Step-by-step guide to clearing Teams cache for AADSTS90072 fix

3️⃣ Network & Device Tweaks

  • 🔌 Disable VPN/proxy temporarily—test on mobile hotspot.
  • 🛡️ Temporarily lower antivirus/firewall (e.g., add Teams exception).
  • 📱 Desktop App: Repair via Settings > Apps > Microsoft Teams > Modify > Repair.
  • 🌍 Check regional outages at Teams Status.

4️⃣ Admin-Level Solutions (For IT Pros)

If you're an admin, target Azure AD configs:

  1. Portal.azure.com > Azure AD > App registrations > Search "Teams" > Check "Certificates & secrets" for valid client secrets (renew if expired).
  2. Enterprise apps > Teams > Permissions > Ensure "Sign in and read user profile" is consented.
  3. Security > Conditional Access > Review policies blocking your IP/user.
  4. Identity > External Identities > B2B > Allow guest access if applicable.

Run PowerShell diagnostics: Connect-AzureAD; Get-AzureADApplication -Filter "displayName eq 'Microsoft Teams'". Refresh manifests if needed.

Azure AD app registration fix for Microsoft Teams Error AADSTS90072

⚡ Advanced Tips to Prevent Microsoft Teams Error AADSTS90072

  • ⭐ Enable automatic Teams updates: Settings > About Teams > Check for updates.
  • 👉 Use Teams desktop over web for enterprise reliability.
  • 😊 Schedule weekly cache clears via browser extensions like "Cookie AutoDelete."
  • 📈 Monitor with Microsoft 365 admin center alerts for proactive fixes.

🚨 When to Contact Support

If steps fail after 30 minutes:

  • Free users: Teams Support > Contact us.
  • Enterprise: Open ticket via admin center > Health > New service request. Reference AADSTS90072 + error correlation ID from browser console (F12 > Console).

🎉 Success stories flood forums—users report 100% resolution post-cache clear + secret refresh. You're next!

Back to crushing those meetings? Share your fix in comments below. Stay tuned for more Teams hacks! 👏

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