Corona epidemic hotline free of charge was set up by hospitals and put into operation from 0:00 on February 1, 2020, before the complicated situation of the epidemic of acute Corona pneumonia.
According to information from the press conference of the Ministry of Health of Vietnam on January 31, 2020, a hotline for Corona epidemic prevention from the Central Hospital for Tropical Diseases was established and put into operation from 0:00 on February 1. / 2020.
Assoc. Dr. Nguyen Vu Trung - Deputy Director of Central Hospital for Tropical Diseases said the phone number 19003228 was a hotline number, providing consulting services, answering questions for people.
“The hospital has mobilized all well-qualified doctors to answer this hotline, which has been working 24 / 24h for many days. All questions are answered, we are doing our best. The line was overloaded, 100-200 calls per day, lasting several minutes each time. Thereby, I see that the people and the community are really interested in this pandemic.
Assoc. Dr. Nguyen Vu Trung - Deputy Director of Central Hospital for Tropical Diseases.
We were touched by the community's concern. Everyone thanks and shares the hardship of the medical staff. We have consulted and tried next time, in addition to this phone number, we can connect to other hotlines, especially at epidemiological prevention centers, to assist in answering questions of people. people, to meet the needs of patients and the community. "
In addition, the Director of the Telecommunications Department, Mr. Hoang Minh Cuong, also said that in order to best support the people to access the hotline, the Ministry has instructed the operator to make free calls to the hotline from At 0:00 on February 1, 2020.
According to the update, more than 20 hospital hotlines are available for Corona prevention calls.
Also in the press conference, MSc. Nguyen Thanh Lam - Deputy Director of the Drug Administration of Vietnam said:
“From January 16, the Minister of Health issued guidelines for diagnosis of pneumonia. Currently, there is no specific treatment in the world, no vaccine for this virus strain.
Currently in Vietnam, doctors actively treat symptoms, detect and promptly handle conditions caused by diseases such as respiratory failure, kidney failure. Adjuvant medications for the treatment of infected patients, in specific cases are as follows:
- If the patient has a severe cough, cough suppressants will be used.
- If the patient is infected with pneumonia, use antibiotics of the lungs.
- Other conditions such as diabetes, blood pressure, drug use for corresponding medical conditions.
These drugs are used every day by health facilities. The Drug Administration also contacted the supply source, ensuring adequate supply.
The Ministry of Health has instructed health facilities to ensure supply and availability of drugs for this epidemic, especially in case of procurement under the Law on Bidding. is allowed to occur lack of medicine.
It is important right now to apply the guidelines recommended by the Ministry of Health, as well as WHO in the prevention of infection for themselves and their families, using masks correctly, and prohibiting import of wildlife. , do not consume wild animals with meals. "
Ths.BS. Nguyen Trong Khoa - Deputy Director of the Department of Medical Examination and Treatment also said: "Currently, medical facilities have isolated patients, have online connection to exchange expertise for good treatment."
The Ministry of Health decided to set up 45 rapid and mobile response teams, in case it is necessary to mobilize forces and support treatment facilities. In the request, all provinces must form mobile teams.
Suspected cases of Corona infection such as fever, respiratory failure, returning from epidemic areas, ... need to be tested. Not all respiratory symptoms require testing. We must devote resources to early diagnosis and detection of suspected cases.
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