Fix laptop charging error but not on battery

When plugging in the charger you get the message  0% available plugged in charging  at the battery icon, which is a sign that the laptop is not charging. Why is that? How to fix? Let's join WebTech360 to find out the cause and how to fix the laptop battery charging failure percentage!

How to fix the error of charging the battery not on the laptop

• Why is the computer battery charging not in?
• How to fix laptop charging error but not on battery
  • Option 1: Check the power LED
  • Method 2: Check Battery Driver
  • Method 3: Discharge static energy
  • Method 4: Remove the battery

Why can't charge the computer battery?

• Perhaps you did not charge your laptop battery for a long time after it was completely discharged to 0%.
• The battery is damaged.
• Due to malware and viruses.
• Due to outdated Drivers.
• Faulty hardware.

How to fix laptop charging error but not on battery

Option 1: Check the power LED

Check if the green / yellow LED next to the power LED is blinking. If it does, it is due to a hardware problem. Problem may occur in battery or Adapter or Motherboard.

Remove the Battery and start the computer with the power cord connected. If the computer doesn't turn on, the problem might be with the charger and power cord. You need to replace it.

If it is still possible to start the machine, it is caused by the battery. Usually, users have to replace the laptop battery after about 4-5 years of use. Before deciding to replace the battery, check one more time to be sure by borrowing a friend's computer battery of the same type and trying to see if the battery can be charged.

Method 2: Check Battery Driver

• Open Device Manager:
  • If using an old version of Windows: Right-click on My Computer -> select Manage -> select Device Manager.
  • If you have the latest version of Windows, you can find Device Manager directly in the Cortana virtual assistant directly to the right of your desktop's Start icon.

• Select Batteries. Right-click on Microsoft ACPI-Compliant Control Method Battery, select Uninstall device to uninstall the driver.

• Then, reinstall the same device (Microsoft ACPI-Compliant Control Method Battery):

Just right-click on the Batteries option and choose Scan for hardware changes to reinstall the driver. Or you restart your PC, the driver will be automatically reinstalled.

Let's see if the problem with the laptop battery has been fixed. If not, try the next method.

Method 3: Discharge static energy

The battery is not detected by your operating system. The reason may be the remaining static energy in the laptop. You need to completely eliminate static energy.

• Remove the battery.
• Press and hold the power button for about 20 seconds. It will discharge the static energy left over in the computer.
• Turn on the computer without inserting the battery.
• After the computer has finished booting up, insert the battery.
• If the problem is correct, the laptop will charge the battery immediately. If not, follow the next way.

Method 4: Remove the battery

• Remove the battery.
• Press and hold the power button for 20 seconds.
• Insert the battery,
• Plug in the charger within a few hours.
• Then unplug the charger and start the computer with just the battery. If the machine starts up, your battery is working properly.

Finally, if all of the above 4 methods fail then you should replace the battery with a new one.

Frequently asked questions about laptop charging but not charging

Why does the laptop battery say it's charging but the power is not on?

Occasionally you may encounter the message "plugged in, not charging" from the laptop battery. There are many causes of this problem, such as a damaged adapter, circuit or power management tool.

How to fix laptop battery charging error?

Try removing and reinserting the battery, then plug it in to charge it. Uninstall and try to reinstall battery driver or update driver. You should try charging another laptop in this case. The BIOS update has also been reported to be effective in fixing laptop battery charging errors.

How do I know if my laptop is charging?

• Flashing green light: The battery charge level is 20% to 80% and will charge continuously until the battery is 100% full.
• Flashing orange light: The battery charge level is between 5% and 20% and the PC is continuing to charge the battery.

Above is how to fix the error of charging the battery not on the laptop. Simple and easy, right? If you know any other solutions, do not hesitate to share with us.

Fix 1: Troubleshoot hardware issues

When you find your battery is not charging, you need to troubleshoot hardware issues first. Follow the steps below to troubleshoot hardware issues:

1) Check if your power cable is damaged.’

2) Drain your battery. Then try charging it.

• If your battery is charging, this issue may be caused by the battery charge threshold. You can try Fix 2 to resolve this issue.
• If your battery is not charging, maybe this issue is caused by a bad battery or perhaps your AC adapter malfunctions.

3) If possible, use a new AC adapter to charge your battery. See if this issue persists. If this issue persists, maybe this issue is caused by a bad battery. If the battery is charging, it suggests that there is something wrong in your AC adapter.

4) If possible, use your current AC adapter to charge a new battery. If the battery is charging, it indicates your battery is bad. If the new battery is not charging, perhaps it is the AC adapter that triggers this issue.

Fix 2: Turn off the battery charge threshold

Some laptops have the battery charge threshold feature. This feature allows laptop users to customize the battery charge threshold so that when the battery reaches that threshold, the battery won’t charge.

This is a useful feature if you primary use your laptop with the AC adapter attached and only infrequently use the battery power.

Check if your laptop supports this feature. If you don’t know, you can consult the manufacturer of your laptop for further support.

As far as I know, Lenovo ThinkPad supports this feature. If you’re using a ThinkPad which currently runs Windows 10, you can follow the instructions below to check if you accidentally turn this feature on:

1) Open the Lenovo Vantage app.

2) Turn off the toggle under Battery Charge Threshold if it is turned on.

After you turn off the battery charge threshold feature, your battery should be charging.

Fix 3: Perform a power reset on your laptop

Try performing a power reset on your laptop to see if the battery not charging issue persists. Here is how to do it:

1. Shut down your laptop and disconnect the AC adapter.
2. Remove your laptop battery, press and hold the power button for 30 seconds and then release the power button.
3. Put your battery back in and plug your charger into your laptop.
4. Turn on your laptop.

See if the battery is charging. If so, you’ve fixed this issue. If the issue reappears, don’t worry. Try the next fix.

Fix 4: Reinstall Microsoft ACPI-Compliant Control Method Battery

You can try reinstalling Microsoft ACPI-Compliant Control Method Battery to see if this annoying issue persists. Here is how to do it:

1) On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type devmgmt.msc and press Enter to open Device Manager.

2) Double-click Batteries. Right-click Microsoft ACPI-Compliant Control Method Battery and select Uninstall device.

3) Click Uninstall to uninstall it.

4) Shut down your laptop and disconnect the AC adapter.

5) Remove your laptop battery, press and hold the power button for 30 seconds and then release the power button.

6) Put your battery back in and plug your charger into your laptop.

7) Power on your laptop. When you sign in your Windows system, Microsoft ACPI-Compliant Control Method Battery would be reinstalled automatically. If not, follow the steps below to reinstall it:

i. On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type devmgmt.msc and press Enter to open Device Manager.

ii. Select Batteries. Click Action and select Scan for hardware changes. Wait several seconds and Microsoft ACPI-Compliant Control Method Battery will be reinstalled on your laptop.

See if this issue reappears. If not, you’ve resolved this issue. If the issue persists, you can try updating the driver for your battery management device.

Fix 5: Update the driver for your battery management device

This issue is also probably caused by a missing or outdated driver for your battery management device. Try updating the driver for your battery management device to see if this issue can be fixed.

There are two ways to update your sound card driver: manually and automatically.

Update the driver for your battery management device manually – You can go to the manufacturer’s website to download and install the latest version of the driver for your battery management device. Be sure to choose the driver that’s compatible with your exact sound card model and your version of Windows.

Or

Update your drivers automatically – If you don’t have the time, patience or computer skills to update your sound card driver manually, you can do it automatically with Driver Easy.

You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all. 

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

3) Click Update next to your battery management device to automatically download the correct version of its driver, then you can install it manually. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (This requires the Pro version – you’ll be prompted to upgrade when you click Update All. You get full support and a 30-day money back guarantee).

If you need assistance, please contact Driver Easy’s support team at [email protected].

4) Restart your Windows system after updating the driver for your battery management device.

Your battery should then be charging.

Hopefully one of the fixes above resolved the laptop battery not charging issue for you. Please leave your comment below if you have any questions.