How to get and provide remote support using the Quick Assist app in Windows 11
This guide will show you how to use the Quick Assist app to get help or help someone over a remote connection in Windows 11.
Windows Quick Assist helps you connect to a remote PC easily. Thanks to it, you don't need to install a third-party screen sharing tool. However, sometimes it also generates errors. However, you can easily fix Windows Quick Assist errors in the following ways.
What is Windows Quick Assist and how does it work
Quick Assist is a Windows tool that allows you and others to share devices over a remote connection. When you access someone else's computer, you can troubleshoot and diagnose technical problems as if you were using their device.
Both parties need to log in to Quick Assist to start using it. Next, you send them a code that allows you to access their device and vice versa. However, if Quick Assist is not working, you need to find a solution to fix the problem.
Features and requirements for using Quick Assist
When you know how Quick Assist works, you'll know which parts of it need repair.
If you perform a task that Quick Assist supports but still get an error, here's how to fix the problem.
How to fix Windows Quick Assist errors
Create a Microsoft account if you don't have one
If you use Quick Assistant as a helper, you need a Microsoft account. People who need help just need to have a Windows device.
How to create a Windows account:
In the next window, click I don't have this person's sign-in information . Here, you can create an account as follows:
Uninstall and reinstall Quick Assist
When finished, click the Install button that appears in the Quick Assist feature. If this tool does not appear on Optional Features , you need to add it as follows:
When finished, close the settings window and restart your PC to save these changes.
Run system restore
Quick Assist suddenly shows a strange error message that you've never seen before? If so, it's possible that a corrupt system file has interfered with its functionality. In this case, a system restore point can help you.
If you've created this point before, you can use it to restore Quick Assist to its normal state:
The PC may restart several times to complete the recovery process. Wait for the process to complete, then try Quick Assist again.
If all of the above doesn't work, the final solution is to restore your PC to factory settings.
Above are ways to fix Windows Quick Assist errors . Hope the article is useful to you.
This guide will show you how to use the Quick Assist app to get help or help someone over a remote connection in Windows 11.
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