How to fix Windows Quick Assist not working error

Windows Quick Assist helps you connect to a remote PC easily. Thanks to it, you don't need to install a third-party screen sharing tool. However, sometimes it also generates errors. However, you can easily fix Windows Quick Assist errors in the following ways.

How to fix Windows Quick Assist not working error

What is Windows Quick Assist and how does it work

Quick Assist is a Windows tool that allows you and others to share devices over a remote connection. When you access someone else's computer, you can troubleshoot and diagnose technical problems as if you were using their device.

Both parties need to log in to Quick Assist to start using it. Next, you send them a code that allows you to access their device and vice versa. However, if Quick Assist is not working, you need to find a solution to fix the problem.

Features and requirements for using Quick Assist

When you know how Quick Assist works, you'll know which parts of it need repair.

  • Both parties' computers need to run Windows
    • Quick Assist only runs on Windows devices. Therefore, if you try this tool on another operating system, you will get an error. Additionally, if you're the one providing support, you need a Microsoft account.
  • Using Quick Assist requires an Internet connection
    • You can only use Quick Assist when your PC is connected to the network. To avoid problems, you need to ensure a stable Internet connection.
  • You cannot drag & drop files using Quick Assist
  • You cannot copy & paste text using Quick Assist
  • You cannot use Quick Asset for remote printing

If you perform a task that Quick Assist supports but still get an error, here's how to fix the problem.

How to fix Windows Quick Assist errors

Create a Microsoft account if you don't have one

If you use Quick Assistant as a helper, you need a Microsoft account. People who need help just need to have a Windows device.

How to create a Windows account:

  1. Go to Windows Start Menu > PC Settings > Accounts .
  2. Select Other people on the left hand side of the window.
  3. Next, select Add someone else to this PC .

How to fix Windows Quick Assist not working error

In the next window, click I don't have this person's sign-in information . Here, you can create an account as follows:

  1. Click Get a new email address and enter detailed information in the relevant box.
  2. Next, create a password, select your country and fill in your date of birth. Click Next when completed.
  3. Follow the on-screen instructions to complete the process.
  4. When finished, sign in to your Microsoft account and start using Quick Assist .

Uninstall and reinstall Quick Assist

  1. Go to Windows Start menu > Settings > Apps .
  2. Click Manage optional features in the right-hand panel.
  3. Scroll down and select Microsoft Quick Assist . Click this feature and press the Uninstall button .

How to fix Windows Quick Assist not working error

When finished, click the Install button that appears in the Quick Assist feature. If this tool does not appear on Optional Features , you need to add it as follows:

  1. At the top of the Manage optional features screen , click Add a feature .
  2. Scroll down, select Quick Assist and press the Install button .

When finished, close the settings window and restart your PC to save these changes.

Run system restore

Quick Assist suddenly shows a strange error message that you've never seen before? If so, it's possible that a corrupt system file has interfered with its functionality. In this case, a system restore point can help you.

If you've created this point before, you can use it to restore Quick Assist to its normal state:

  1. Type Recovery in the Windows search bar and select Best match .
  2. In the Recovery window , click Open System Restore .
  3. In the window that appears, click Next to continue.
  4. Next, select the desired restore point from the list that appears in the pop-up window. There, click Next > Finish .

How to fix Windows Quick Assist not working error

The PC may restart several times to complete the recovery process. Wait for the process to complete, then try Quick Assist again.

If all of the above doesn't work, the final solution is to restore your PC to factory settings.

Above are ways to fix Windows Quick Assist errors . Hope the article is useful to you.

Sign up and earn $1000 a day ⋙

Leave a Comment

How to get the fastest internet connection from your router

How to get the fastest internet connection from your router

Every network has a router to access the Internet, but not everyone knows how to make the router work better. In this article, we will introduce some router tips to help speed up the wireless connection in the network.

Common Mistakes When Performing Internet Speed ​​Tests

Common Mistakes When Performing Internet Speed ​​Tests

If the results seem slower than expected, don't be too quick to blame your ISP - mistakes when performing the test can skew your numbers.

What is QoS? How to use QoS for faster Internet speeds when you need it most

What is QoS? How to use QoS for faster Internet speeds when you need it most

In the article below, we will introduce and guide you to learn about the concept of QoS - Quality of Service on router devices.

Why cant this built-in Credential Manager feature in Windows replace a password manager?

Why cant this built-in Credential Manager feature in Windows replace a password manager?

Windows has a built-in Credential Manager, but it's not what you think it is—and certainly not a replacement for a password manager.

How to install free HEVC codecs on Windows 10 (for H.265 video)

How to install free HEVC codecs on Windows 10 (for H.265 video)

Microsoft charges for its official codecs and doesn't include them in Windows 10. However, you can get them for free without pulling out your credit card and spending $0.99.

Instructions to fix Access Denied error when accessing files or folders on Windows

Instructions to fix Access Denied error when accessing files or folders on Windows

While having trouble accessing files and folders can be frustrating, don't panic—with a few simple tweaks, you can regain access to your system.

How to check if USB Boot has been created successfully?

How to check if USB Boot has been created successfully?

After creating a USB boot to install Windows, users should check the USB boot's performance to see if it was created successfully or not.

4 Types of Windows Data That Are Growing in Size: How to Control Them?

4 Types of Windows Data That Are Growing in Size: How to Control Them?

Although Windows Storage Sense efficiently deletes temporary files, some types of data are permanent and continue to accumulate.

How to turn off background apps in Windows 11, reduce RAM consumption on Win 11

How to turn off background apps in Windows 11, reduce RAM consumption on Win 11

You can turn off Windows 11 background apps to optimize performance, save battery and reduce RAM consumption.

Instructions to fix the error “Network path was not found” in Windows

Instructions to fix the error “Network path was not found” in Windows

When a computer, mobile device, or printer tries to connect to a Microsoft Windows computer over a network, for example, the error message network path was not found — Error 0x80070035 may appear.

How to block Internet connection of Windows 10 software and applications

How to block Internet connection of Windows 10 software and applications

We can block Internet access for any application or software on the computer, while other programs can still access the network. The following article will guide readers on how to disable Internet access for software and applications on Windows.

How to Stay Safe on Windows 10 Until 2030

How to Stay Safe on Windows 10 Until 2030

Instead of paying $30 for a year of security updates, keep Windows 10 safe until 2030 with this simple solution.

Windows Startup Tips That Will Save You From Dangerous Malware

Windows Startup Tips That Will Save You From Dangerous Malware

When it comes to Windows, it’s always helpful to know a few tricks for when your computer starts to crash. Many people have recently encountered a similar situation, and have restarted their computers with this super simple trick.

Using CMD to Delete Large Folders on Windows

Using CMD to Delete Large Folders on Windows

Large folders on the system are one of the culprits that eat up a lot of system space. Many folders that you create, after deleting them, will come back after a while. Maybe those are junk folders that you try to remove them.

11 Ways to Open Recycle Bin on Windows

11 Ways to Open Recycle Bin on Windows

This guide will help you answer the question Where is the Recycle Bin in Windows 10? and let you choose the most comfortable way to reach the Windows 10 Recycle Bin location: