Don't rush to buy a new one when you see the webcam doesn't work . You can try the simple but effective ways to fix webcam errors below before doing that.
Effective ways to fix webcam errors
Why isn't the webcam working?
When trying to turn on the camera, you may see error code 0xA00F4244 or 0x200F4244 with the message We can't find your camera . At this point, you need to perform some troubleshooting steps.
Windows usually automatically installs drivers when it detects new hardware. But if you recently upgraded your system to Windows 10, you may need to update your hardware drivers. Some apps on the Windows Store only support newer webcam models, so older devices may not be compatible. However, most desktop programs today still support older cameras.
What to do when your webcam isn't working
The steps to fix webcam errors below may vary slightly depending on the Windows version:
- Check your anti-virus software settings as it may interfere with the webcam's operation.
- If using an external webcam, try connecting it to another device. If you encounter a similar webcam error on some computers, the cause may come from the hardware.
- Test the device connection by unplugging and reconnecting the cable to see if the computer webcam is working normally again.
- Check USB port status.
- Make sure the device is activated correctly. If you are using the computer's built-in camera and an external webcam, the applications on the system may not know which device to choose. Please check the application settings and click the device you want.
- For external webcams, read the user manual provided by the manufacturer to find a solution.
- Update webcam driver.
- Change system settings.
How to change webcam settings in Windows 10
If you're using Windows 10, follow these steps:
1. Right-click Start in the lower left corner of the screen and select Settings from the menu.
2. Select Privacy on the Settings menu .
3. Select Camera in the left panel.
4. Make sure Camera access for this device and Allow apps to access your camera are enabled .
5. Scroll down and look at the Choose which apps can access your camera list to make sure the app you want to use is enabled.
6. Close the settings menu, then right-click the Start button and select Device Manager from this menu.
7. Double-click Cameras , then double-click the device from the drop-down list to open its properties.
Note: If you use an external webcam, you may see it under Sound, video, and game controllers or Imaging devices instead of Cameras .
8. Look at the Device status box in the General tab to make sure the camera is enabled. If not, exit the properties menu and right-click on the device, then select Enable Device .
If the above steps don't help, try updating the driver.
How to update webcam driver in Windows 10
- Right-click the Start button in the lower left corner of the screen and select Device Manager from the menu.
- Find the device in Cameras or Sound, video and game controllers and right-click on it.
- Select Update driver , then follow the instructions.
- If the Update driver button is gray, double-click the device in the device management list and select Roll back driver in the Driver tab if available.
- If Windows cannot find the driver on your device, go to the manufacturer's website to find it. You will find all the necessary drivers if they are supported by the manufacturer.
Above are basic ways to fix computer webcam errors . If you know any other solutions, please share with WebTech360 readers!