It is frustrating when the Internet stops working. Many people experience this problem because the network adapter disappears from the Device Manager or they receive a message that the network adapter is missing.
There are many reasons for this problem such as recently installed software having problems, malware infecting the computer, etc.
This article will guide you how to fix the problem of missing network adapter driver on Windows 10.
How to fix lost network adapter error
If there's one magic cure in the world of technology, it's rebooting your device. Restarting your computer can fix a lot of common problems. Try rebooting your Windows 10 device to see if your adapter is back.
Some users reported that putting the laptop in sleep mode by closing the lid for a while can also solve the problem of not seeing the network adapter.
Another solution is to leave the power source unplugged for a while. To do this, turn off the computer and unplug the power cable, wait at least 10 seconds, then plug in the power cable and turn the computer on.
Removing the battery may force the laptop's motherboard to perform a soft reset of its settings, thus solving any problems. If your computer supports a removable battery, turn it off, then remove the battery cover and leave the battery out for a few seconds. Put it back in and power on the laptop. Hopefully the network adapter will come back on.
Windows 10 provides a troubleshooter that can fix many problems. Follow the steps below to fix network adapter problems.
Step 1 . Open Settings from the Start menu or press Win+ I.
Step 2. Click on Update & Security .
Step 3 . Select Troubleshoot from the left sidebar. Scroll down and click Network Adapter > Run the troubleshooter on the right. Follow the on-screen instructions to start the troubleshooting process.
Tip: Type troubleshoot in Windows search to directly open the Troubleshoot screen.
If your network adapter is showing up in Device Manager, you can try updating it. Sometimes this is a problem caused by a bug in the driver version installed on your system. Therefore, updating may fix the problem of missing network adapter.
To upgrade, follow these steps:
Step 1 . Right-click the Start menu icon and select Device Manager . Alternatively, you can press Win+ R, type devmgmt.msc and press Enter .
Step 2. Click on the small down arrow next to Network adapters . Right-click on your network adapter. It is usually Realtek/Broadcom or has the word wireless next to it. Select Update driver . Complete the process and restart your computer.
If updating the driver does not resolve the issue, revert to the previous version or uninstall it. If uninstalled, the system will automatically install the driver after restarting.
To uninstall, follow the steps to update the driver. However, after right-clicking on the driver, select Uninstall device .
To roll back to a previous driver version, click Properties after right-clicking the driver. In Properties , go to the Driver tab and click Roll Back Driver , then restart the system.
Sometimes the driver gets disabled and that is why you cannot connect to the Internet. To fix this problem just enable the driver.
Open Device Manager , then right-click on the network driver in Network adapters and select Enable driver .
In case you don't see the driver in Network adapters, you need to find it in Other devices or Unknown devices . It will have a yellow icon next to it. Right-click on the driver and select Update driver , then restart the device.
If the network adapter does not appear after trying the above methods, it may be hidden.
To make it visible, follow the steps below.
Step 1. Open Device Manager by right-clicking on the Start Menu icon.
Step 2. In Device Manager, click on the View option in the toolbar at the top and select Show hidden devices .
Step 3. Click on the Action option and select Scan for hardware changes .
Step 4. If the adapter appears in the list under Unknown devices update it.
Make sure to turn off airplane mode on your system. You should also check the physical button for Wifi, which is used to turn on Wifi.
If you use a VPN on your computer, try disabling or uninstalling it for a period of time, then restarting your computer.
Similarly, disable your antivirus software or check for updates. Then restart your computer if prompted.
Finally, if none of the above work, reset network settings. This will restore all network settings to their default values.
To reset the network, follow these steps:
Step 1. Open Settings on your computer.
Tip: Use the Win+ shortcut Ito open Settings.
Step 2. Click on Network and Internet .
Step 3 . Scroll down on the Status screen and click on Network reset .
Step 4. Confirm your decision by clicking Reset now .
If you're using a laptop, Windows 10 turns off some features when your battery is low or when battery saver mode is turned on. Follow these steps to check your Power Management settings :
Step 1 : Right-click Start > Device Manager .
Step 2 : Expand the Network adapters list.
Step 3 : Right-click on your network adapter and select Properties.
Step 4 : Open the Power Management tab.
Step 5 : Uncheck Allow the computer to turn off this device to save power .
Step 6 : Click Apply > OK to save the changes.
Winsock is a programming interface and a support program that defines how Windows networking software uses its network services. If there is a problem with the Winsocks files, it can lead to network adapters disappearing from Windows 10. Here is how to reset the Winsock data:
Step 1 : In the Start menu search bar , search for command prompt and select Run as administrator to open CMD with admin rights .
Step 2 : In the Command Prompt window , type the following command, then press Enter :
netsh winsock resetStep 3 : Restart your PC or laptop to save the changes.
If the previous method doesn't work, you can follow these steps to clean up network devices using Command Prompt:
Step 1 : Press Win + R to open the Run window .
Step 2 : In the Run window , type cmd and press Ctrl + Shift + Enter to run Command Prompt with admin rights.
Step 3 : In Command Prompt, type:
netcfg -dStep 4 : Restart your device and check if you see the network adapter.
Network drivers may be missing because a service running in the background has stopped working properly. Follow these steps to manage it manually:
Step 1 : In the Start menu search bar , search for services and select the best match.
Step 2 : In the Services menu , locate and open WWAN AutoConfig.
Step 3 : Check if the service status is running. If not, click Start to start running it.
Step 4 : Set Startup type to Automatic.
Step 5 : Click Apply > OK to save the changes.
Step 6 : Restart your device and check if the missing driver is now available.
Hopefully, the above solutions will bring back the network adapter on your PC. In case the network adapter is still not visible, you should check for Windows updates. Sometimes the network adapter is not compatible with the current version of Windows. To check for available updates go to Settings > Update and Security .
Good luck!
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