One of the points that makes Zalo impressive and retain users is that it is simple, but still ensures maximum efficiency. Specifically, creating a new Zalo account, changing personal information or even changing a Zalo password is always minimized, making it possible for users of any level. without any difficulties.
This is also the main reason that this free messaging and calling application surpasses the giants of Viber , Line , or Tango to rise to the top of the OTT market in Vietnam.
Lost Zalo password
There are many situations that lead to the forgotten Zalo password that makes you unable to log in Zalo in the usual way. Instead of wasting time "rummaging through" memory and trying a few viable passwords, you can find Zalo password right on the login page.
Instructions to retrieve Zalo password
Step 1: You log into your Zalo account as usual, but in the window to enter the phone number and password, you click on the Forgot password below.
Step 2: At this time a small message will appear asking you to confirm the phone number to receive the code.
- If the correct phone number you have signed in is yours: Choose Confirm .
- If it is not, select Change and enter your phone number exactly.
Then wait a bit (about 30 seconds) for the system to confirm and resend the code for you to log in to your account.
Step 3: After Zalo sends the code to the phone, you enter the confirmation code into the Activation interface , then click Next and wait a bit. If after 30 seconds, but you still have not received the code, select the Send activation code to request Zalo resend.
Step 4: Before being logged into your Zalo account, you must enter a new password at the Password update interface . Click Done to finish.
So now you can use your Zalo account normally. But the restoration of account Zalo quite simple and does not require much manipulation, but users should also create a secure password, remember carefully to avoid encountering this error.