Issue With Outlook Today

Running into an Issue With Outlook Today often leaves users without their calendar, tasks, and notes at a glance. Microsoft Outlook's Today view relies on specific settings and cached data that can break after updates or profile changes. This article gives direct steps to identify and repair the problem without losing your data.

Why Issue With Outlook Today Occurs

Outlook Today pulls information from your Exchange or Microsoft 365 mailbox and stores it locally in the .ost file. Common triggers include corrupted cache, disabled add-ins, or recent Windows updates that reset folder views. Checking these areas first usually reveals the root cause before more advanced repairs are needed.

Make sure you are running a supported version of Outlook connected to an active account. Offline mode or expired credentials can also blank out the pane entirely.

Screenshot of Microsoft Outlook showing the Today pane with a blank or error state and the navigation bar visible

Step-by-Step Fixes for Issue With Outlook Today

  1. Restart Outlook in Safe Mode

    Close Outlook completely. Hold the Ctrl key and click the Outlook icon on your taskbar or Start menu. Confirm the prompt to start in Safe Mode. If the Today view loads correctly here, an add-in is the culprit. Disable all add-ins via File > Options > Add-ins, then re-enable them one by one.

    Outlook Safe Mode startup prompt with the Ctrl key press illustrated
  2. Repair the Outlook Data File

    Open Control Panel and navigate to Programs > Programs and Features. Select your Microsoft 365 or Office installation, choose Change, then select Quick Repair followed by Online Repair if needed. This rebuilds the connection between Outlook and your mailbox without deleting emails or calendar entries.

  3. Reset the Today View Pane

    In Outlook, go to File > Options > Advanced. Scroll to the Outlook Today section and click the Reset button next to the Customize Outlook Today option. Close and reopen Outlook to force a refresh of the pane layout.

    Outlook Options window open to the Advanced tab highlighting the Outlook Today reset button
  4. Clear the Outlook Cache Manually

    Exit Outlook. Press Windows key + R, type %localappdata%\Microsoft\Outlook and press Enter. Delete all .ost files for your profile. Restart Outlook and let it rebuild the cache from the server, which typically fixes display errors in the Today view.

Additional Tips to Prevent Recurrence

  • Keep Outlook updated through File > Office Account > Update Options to avoid version-specific bugs that affect the Today pane.
  • Avoid third-party add-ins that modify the navigation pane unless they are from verified publishers listed in the Microsoft AppSource.
  • If you use multiple accounts, set the primary mailbox as the default data file in Account Settings to ensure Outlook Today pulls from the correct source.

FAQ

Can Issue With Outlook Today appear after a Windows update?

Yes. Recent Windows updates sometimes reset folder customizations. Reapplying the reset steps above usually restores the pane within a few minutes.

Does Issue With Outlook Today affect Outlook on the web?

No. The Today view is a desktop client feature only. Outlook on the web uses a different dashboard that remains unaffected.

Will resetting the pane delete my tasks or calendar events?

Resetting only changes the display layout. All underlying data stays in your mailbox and syncs again once the pane reloads.

Conclusion

Following the steps above resolves Issue With Outlook Today in the majority of cases by targeting cache, add-ins, and view settings directly.

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