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Instructions to recover your Zalo account after being hacked
Video Instructions to recover your Zalo account after being hacked
Zalo is a free messaging and calling application used by many people in Vietnam. By adding more and more interesting features, targeting the needs of Vietnamese users. However, this is also a fertile ground for hackers to take advantage of.
The habit of installing "floating" APK files on the network is the leading cause of user account hijacking and unjust money loss. These crooks buy Google ads so the site is always on top of search results. When users find it, do not understand it carefully, click Install, immediately they will be infected with Trojan SMS, automatically send a message to the service number 8775. If you agree, they will immediately be deducted VND 15,000 - VND 30,000 in account.
The phishing tricks of hackers are becoming more and more sophisticated and cunning, users need to be very careful to protect the safety of their accounts. If unfortunately hacked, refer to the following article to regain his Zalo account:
How to regain Zalo account when hacked
Step 1: When your Zalo account is hacked, you should delete the old Zalo app, then download the new Zalo to the device. Please select the correct version of the operating system you are using:
Zalo for iOS Zalo for Android Zalo for Windows Phone
Step 2: Open the Zalo application, click on the Password recovery option , and then enter the original registered phone number. After that, wait a moment for the system to return the verification code information. Then, just change the password to make it more powerful including uppercase, lowercase letters, numbers and special characters.
In case the phone number is used by others to register Zalo, just follow the steps above. Next, click on the 3 horizontal dots icon in the bottom right corner of the screen, then click on the gear icon (Settings) , select Accounts and security> Delete account.
Wait within 3 days for the system to officially delete that account. Now, just create a new account using your phone number.
I wish you successful implementation!
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